FRANCISCO ALBERTO DIAZ RAMOS
Indianapolis,IN
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
11
11
years of professional experience
1
1
Certification
Work History
TEAM LEAD FOOD NUTRITION SERVICES
IU HEALTH UNIVERSITY HOSPITAL
INDIANAPOLIS, IN
06.2021 - Current
- Leader of a team of Food Nutrition Services professionals in a hospital setting.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Worked different stations to provide optimal coverage and meet production goals.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Director of Business
Super Market Lopez
San Francisco De Macoris, Dominican Republic
11.2017 - 10.2020
- Increased employee engagement and satisfaction levels through targeted initiatives such as professional development programs, recognition schemes, and flexible work arrangements.
- Boosted sales revenue by implementing strategic marketing campaigns and fostering strong client relationships.
- Enhanced company brand reputation, positioning the business as an industry leader through public relations initiatives and community engagement activities.
- Optimized supply chain operations for increased efficiency, implementing inventory control measures to reduce stock discrepancies and improve order fulfillment accuracy.
Sales & Service Representative
Banco Popular Dominicano
Santo Domingo Dominican Republic
02.2013 - 10.2016
- Increased sales revenue by effectively managing customer relationships and addressing their needs.
Education
HIGH SCHOOL EQUIVALENCY (HSE) -
WAYNE TOWNSHIP ADULT EDUCATION
Indianapolis, IN01.2023
Universidad Autonoma De Santo Domingo (UASD)
San Francisco De Macoris, Republica Dominicana06.2016
Skills
- Menu planning
- Team leadership
- Inventory control
- Staff training
- Food safety
- Quality control
- Culinary skills
- Customer service
- Performance monitoring
- Problem-Solving
Certification
- Certified ServSafe, ANSI - 10/23/2022
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
TEAM LEAD FOOD NUTRITION SERVICES
IU HEALTH UNIVERSITY HOSPITAL
06.2021 - Current
Director of Business
Super Market Lopez
11.2017 - 10.2020
Sales & Service Representative
Banco Popular Dominicano
02.2013 - 10.2016
HIGH SCHOOL EQUIVALENCY (HSE) -
WAYNE TOWNSHIP ADULT EDUCATION
Universidad Autonoma De Santo Domingo (UASD)