Francisco Alexander Alvarez Ulloa
Homestead,FL
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
30
30
years of professional experience
2
2
years of post-secondary education
Work History
Security Officer
Hotel Rodeway
5959 SW 71st, South Miami, FL
11.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Seller
Self Employed Services
Camaguey, Cuba
01.1995 - 10.2022
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Utilized product knowledge to educate customers on features and benefits.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
Education
High School Diploma -
Mario Arostegui Recio
Sibanicu, CamagueyRoberto Reyes
Sibanicu, Camaguey 09.1995 - 05.1997
Skills
- Customer service experienced with tourists, driver, handyman construction, etc
Languages
Spanish
Full Professional
Timeline
Security Officer
Hotel Rodeway
11.2022 - Current
Roberto Reyes
09.1995 - 05.1997
Seller
Self Employed Services
01.1995 - 10.2022
High School Diploma -
Mario Arostegui Recio