Years of professional experience in nursing, counseling, & care
Francisco Daniel Brizuela
Santa Ana,CA
Summary
Detail-oriented Compliance Manager offering 5 years of expertise in risk management, policy development and strategic planning. Advanced knowledge of regulatory compliance with proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation.
Accomplished as a Behavioral Health Care and Services of Compliance Professional, well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships.
Highly skilled and enthusiastic professional with more then 7 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer services.
Patient-oriented Healthcare Professional with 7 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Neurology, Psychiatry, Neuroscience, Addiction Medicine, Endocrinology, Internal Medicine, Preventative Medicine, and Holistic Medicine specialty.
Overview
8
8
15
15
Credentials
25
25
Managed or supervised employees of various disciplines
6
6
Years of expertise in compliance, human resources, & legalities.
Work History
Director of Compliance
La Jolla Recovery Inc.
04.2022 - 07.2022
- Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
- Advised division leaders of regulatory risks in business processed and provided recommendations for improvement.
- Verified consistency in quality planning, quality control, quality insurance and quality improvement.
- Defined and developed policies and procedures for consumer reporting and privacy practices.
- Consulted with colleagues to gain clear knowledge and understanding of each department's function to supplement an analysis on reducing employee burnout, improve job satisfaction, and promoting loyalty.
- Represented the company as the primary professional contact to report and discuss complexities to the County, State, and Federal entities regarding violations, breach in ethical code, and/or grievances/complaints.
Executive Director
M.I.R.N.A.A. LLC
04.2021 - 07.2022
- Designed, educated, practiced, implemented, and maintained internal policies to meet external regulations to five branches of Inpatient and Outpatient level of care.
- Educated in both senior management and lower-level staff on compliance concerns, changes, risks, and potentials..
- Communicated compliance regulations and protocols understandable to all staff and meeting goals in Company’s Mission, Credentialing Boards, Policy and Procedures.
- Strengthen great open communication with surveyors and auditors from Licensing, Certifying, and Credentialing Boards.
- Directly managed 25 staff from Compliance, Human Resources, and Legalities Department as well as indirectly managed and consulted with staff from other departments.
- Prioritized critical thinking strategies and innovative systematic placement practices when managing, implementing, and/or removing policy and procedures.
- Provided comprehensive and accessible informative training to staff pertaining to requirements of Public Health, Worker’s Compensation, and their own disciplines credentialing boards.
- Audited employee files to maintain consistency in appropriate completion of legal documents that hold sensitive and private information.
- Investigated incident reports, complaints, grievances, and notices completed by staff, patients, and visitors to find resolutions.
- Performed expert level quality control, assurance, and management in all areas in provision of services.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
Charge Nurse
Life Vessel & Health, LLC
10.2019 - 07.2020
- Coordinated nursing care through staff assignments, assisting and consulting with physicians, monitoring patient orders, and communicating with behavioral health departments.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Recorded details regarding therapies and interventions to keep patient care optimal and patient charts documented.
- Investigated and resolved issues affecting PHP, IOP, and OP levels of care's operations and patient care.
- Implemented care plans for patient treatment after assessing physician medical regimens and treatment team recommendations.
- Developed and implemented specific nursing care plans to cater to individual patient needs.
- Communicated with treatment team members to plan, implement and enhance treatment strategies.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
Quality Improvement Consultant
Independent Service
07.2019 - 07.2020
- Implemented new quality assurance and customer service standards.
- Developed quality improvement plans, policies and operational guidelines.
- Developed quality planning for multiple new evidence based practices by verifying Federal and State Regulations requirements and implementing in design and production.
- Monitored staff organization and suggested improvements to daily functionality.
- Checked patient conditions and records to evaluate care.
- Applied coaching techniques and tools to support managers and team members in improving performance.
Chairman of Honors in Action
Phi Theta Kappa Honor Society
01.2016 - 12.2019
- Picked up deceased at private homes, hospitals and county morgues.
- Arranged clergy, music and other service details for clients.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Wrote and distributed press releases to increase brand visibility.
- Continually maintained and improved company's reputation and positive image in markets served.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Mentored local personnel on best practices and protocols to maximize productivity.
Recovery House Manager
Action Alliance Sober Living Hoomes
08.2016 - 03.2018
- Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
- Cared for 12 patients with challenges and struggling with Addiction, Mental Illness, Co-occurring Disorders.
- Led vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities.
- Coordinated community resources and secured referrals.
Education
Bachelor of Science - Psychology
Capella University
Minneapolis, MN08.2023
Certificate of Completion - Emergency Medical Technology
Santa Ana College
Santa Ana, CA12.2019
Associate of Arts - Community Social Services
Santa Ana College
Santa Ana, CA06.2019
Associate of Arts - Psychology
Santa Ana College
Santa Ana06.2018
Associate of Arts - Social And Behavioral Science
Santa Ana College
Santa Ana, CA06.2018
Associate of Arts - Liberal Arts: Humanities & Communications
Santa Ana College
Santa Ana, CA06.2018
Associate of Science - Medical Assisting
Santa Ana College
Santa Ana, CA06.2018
Skills
- Financial Management
- Compliance Reporting
- Investigation Skills
- Conflict Alleviation
- Project Oversight
- Business Administration
- Industry Expertise
- Analytical and Critical Thinker
- Negotiation
- Environmental Education
- State and Federal Regulations
- Staff Management
- Clinical Staff Management
- Profitability Strategies
- Quality Assurance Controls
- Human Resource Management
- Clinical Quality Program Standards
- Staff Support
- Recruitment and Staffing
- Medicare Compliance
- Patient Care Services Coordination
- Job Performance Evaluations
- Patient Care Management
- Safety Protocols
- Health Information Systems (HIS)
- Treatment Plan Implementation
- Regulatory Compliance
- Facility Inspections
- In-Service Education Planning
- Medical Issues Management
- Nursing Protocols
- Policy and Procedure Adherence
- Financial Management
- HIPAA Requirements
- Disease Prevention Education
- Threat Analysis
- Crisis Management Plans
- Physical Restraint Training
- Equipment Inventory Maintenance
- Emergency Response
- Audit Compliance
- Investigations Expertise
- Emergency Management
- Criminal Investigations
- Loss Prevention Management
- Crime Prevention
- Regulations
- Safety and Security Regulations
- Security Strategies
- Compliance Management
- Skilled in Conflict Resolution
- Blood Draw and Sample Collection
- Accurate Documentation
- Therapy and Counseling
- Community Program Referrals
- Healthcare Personnel Supervision
- Treatment Assessments
- Mental Health Services
- Nursing Performance Assessment
- Manage Cases
- Routine Examinations
- Treatment Recommendations
- Prescription Drug Recommendations
- Immunizations and Vaccinations
- Financial Management
- Nursing Diagnosis
- Psychiatric Evaluation
- IV Administration
- Project Implementation
- Medication Explanation
- Medication Administration
- Risk Evaluation
- Intramuscular Injections
- Individualized Treatment Plans
- Psychopharmacology
- Psychotropic Medication Knowledge
- Extensive DSM-IV Knowledge
- Behavioral Intervention Plans (BIP)
- Professional Relationships
- Suicide Risk Assessments
- Clinical Documentation Mastery
- Clinical Interventions
- Biopsychosocial Assessments
- Community Mental Health Programs
- Case Management Proficiency
- Dual Diagnoses Expertise
Certification
National Provider Identification (NPI)
National Plan and Provider Enumeration System (NPPES)
November 2021 to No Expiration Date
IV Therapy Technician Certification (ITTC)
National Healthcare Institute (NHI)
May 2021 - May 2025
COSHH Risk Assessor Certification (COSHH-R)
The Knights of Safety Academy (KSA)
April 2021 to April 2025
COSHH Management Certification (COSHH-M)
The Knights of Safety Academy (KSA)
April 2021 - April 2025
Certified Gambling Addiction Counselor (CGAC)
Mental Health and Addiction Certification Board of Oregon (MHACBO)
March 2023 - March 2025
Certified Listening Professional (CLP)
Atlantic Listening Academy (ALA)
February 2023 - February 2025
Certified Human Resource Consultant (HRCC)
International Association of Professional Organizations (IAPO)
October 2020 - October 2024
BLS for Healthcare Professionals (BLS)
American Heart Association (AHA)
July 2022 - July 2024
Student Identification Member (SIM)
Federal Emergency Management Administration (FEMA)
June 2022 - June 2024
Certified Alcohol Drug Counselor (CADC-R)
Mental Health and Addiction Certification Board of Oregon
June 2022 - June 2024
Certified Phlebotomy Technician (CPT-1)
National Phlebotomy Certification Examination (NPCE)
June 2022 - June 2024
Certified Caregiver (CCG)
mycnajobs.com
March 2022 - March 2024
Master Certificate in Organizational Management (MCOM)
Master Class Management (MCM)
January 2021 - January 2024
Certified Legal Nurse Consultant (LNCC)
myxpertrating.org
January 2021 - January 2024
Master Certificate in Conflict Management (MCCM)
Master Class Management (MCM)
January 2021 - January 2024
Making Contact: A Training For Covid-19 Contact Tracers Certification (CCT)
Association of State and Territorial Health Officials (ASTHO)
National Coalition of STD Directors (NCSD)
November 2021 to November 2023
Certified Nursing Assistant (CNA)
American Health Care Associations (AHCA)
National Center for Assisted Living (NCAL)
September 2021 to September 2023
Certified Life Coach (LCC)
International Associations for Certified Coaches (IACC)
August 2018 to August 2023
Certified Phlebotomy Instructor (CPI)
Federal Allied Health(FAH)
July 2021 to July 2023
Business Process Analyst (BPA)
AirSlate Academy (ASA)
June 2021 to June 2023
Counselor on Access to Lethal Means (CALM)
Suicide Prevention Response Center (SPRC)
May 2021 - May 2023
Pharmacology 54 Hour Theory Course
San Marcos Healthcare Learning Center
May 2021 to No Expiration Date
Locating and Understanding Data for Suicide Preventionist (LUDSP)
Suicide Prevention Resource Center (SPRC)
December 2022 to December 2024
Opioid Management Best Practices Certificate
Axis Medical Education & Medtigo
December 2021 to December 2023
Timeline
Director of Compliance
La Jolla Recovery Inc.
04.2022 - 07.2022
Executive Director
M.I.R.N.A.A. LLC
04.2021 - 07.2022
Charge Nurse
Life Vessel & Health, LLC
10.2019 - 07.2020
Quality Improvement Consultant
Independent Service
07.2019 - 07.2020
Recovery House Manager
Action Alliance Sober Living Hoomes
08.2016 - 03.2018
Chairman of Honors in Action
Phi Theta Kappa Honor Society
01.2016 - 12.2019
Bachelor of Science - Psychology
Capella University
Certificate of Completion - Emergency Medical Technology
Santa Ana College
Associate of Arts - Community Social Services
Santa Ana College
Associate of Arts - Psychology
Santa Ana College
Associate of Arts - Social And Behavioral Science
Santa Ana College
Associate of Arts - Liberal Arts: Humanities & Communications
Santa Ana College
Associate of Science - Medical Assisting
Santa Ana College
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