Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Francisco "Frank" Ortiz

Lutz,United States

Summary

Dynamic Project Manager with a proven track record at Mach Alert, excelling in project planning and stakeholder communications. Adept at managing resources and mitigating risks, I foster strong relationships while delivering projects on time. Skilled in creating custom Excel dashboards, I enhance team performance and drive successful outcomes through effective collaboration.

Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Project Manager

Mach Alert
07.2023 - 06.2025
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for small to medium size projects.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Managed projects from procurement to commission.
  • Mentored implementation team members in project best practices to enhance their skills and contribute to better overall performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Created custom Excel dashboards with complex formulas in order to streamline documentation process
  • Created custom built fillable forms for Implementation Team and Project Manager use to reduce waste and digital form tracking
  • Coordinated material procurement and required services for projects within budget requirements.

Electronics Technician

International Cybernetics
05.2022 - 12.2023
  • Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
  • Fixed wire harness problems using schematics, wiring diagrams, and testing instruments.
  • Enhanced system performance by troubleshooting and repairing electronic equipment.
  • Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
  • Monitored and tested equipment performance to diagnose and resolve problems.
  • Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
  • Assembled, tested and maintained components and systems for high-performing electronics.
  • Calibrated electrical components and systems to optimize performance.
  • Contributed to the continuous improvement of company procedures through constructive feedback and suggestions.
  • Enhanced data accuracy in electronic measurements by calibrating equipment, ensuring compliance with industry standards.
  • Improved system reliability by conducting regular maintenance checks and updates on electronic equipment.
  • Customized electronic systems to meet specific client needs, enhancing product functionality and customer satisfaction.
  • Diagnosed and repaired complex circuitry issues, restoring functionality to high-value equipment.
  • Updated hardware and software platforms by implementing automation and efficiency improvements.
  • Improved collaboration by training junior techn

IT Analyst

Primoris Services Corp
11.2018 - 05.2022
  • Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
  • Increased productivity with software programs designed to improve employee proficiency in key documentation requirements.
  • Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
  • Streamlined repair processes for faster turnaround times, resulting in increased employee productivity.
  • Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners, desktop computers and laptops..

Field Service Technician

Pomeroy
2017 - 2017
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Maintained a clean, organized workspace for efficient operation of all printing tasks.
  • Performed preventative maintenance on printers, ensuring optimal performance and reduced repair costs.
  • .156

Education

Information Management

Rasmussen College
Lake Elmo, MN
06-2016

Associate of Science - Computer Networking

Remington College
Tampa, FL
06-2004

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Project tracking
  • Relationship building
  • Schedule management
  • Client relations
  • Customer relations
  • Stakeholder communications
  • Risk management
  • Document management
  • Scope management
  • Project closure
  • Team bonding
  • Technical support
  • Meeting facilitation
  • Logistics management
  • Performance evaluations
  • Root-cause analysis
  • Systems installation, configuration, and upgrading
  • Procedure development
  • Expense reports
  • Microsoft active directory

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Project Manager

Mach Alert
07.2023 - 06.2025

Electronics Technician

International Cybernetics
05.2022 - 12.2023

IT Analyst

Primoris Services Corp
11.2018 - 05.2022

Field Service Technician

Pomeroy
2017 - 2017

Information Management

Rasmussen College

Associate of Science - Computer Networking

Remington College