Francisco J Castillo
Milford,DE
Summary
Dynamic sales professional with a proven track record at CREVEL Distribution, excelling in customer relations and solutions planning. Skilled in closing sales and developing effective sales strategies, I consistently achieved high customer satisfaction ratings while expanding the client base through targeted outreach and relationship building.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Sales Representative
CREVEL Distribution
10.2024 - Current
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Collaborated with marketing department to align sales strategies with new campaigns.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met existing customers to review current services and expand sales opportunities.
- Trained new employees on customer service, money handling and organizing strategies.
- Monitored service after sale and implemented quick and effective problem resolutions.
Sales Representative
El Paisano Import
09.2023 - 10.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Store Manager
Gigante International Market
11.2014 - 09.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Education
Bachelor of Business Administration -
UVM Mexico
Veracruz MexicoSkills
- Customer service
- Closing sales
- Sales strategy development
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Client engagement
- Inside and outside sales
- Solutions planning
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Sales Representative
CREVEL Distribution
10.2024 - Current
Sales Representative
El Paisano Import
09.2023 - 10.2024
Store Manager
Gigante International Market
11.2014 - 09.2023
Bachelor of Business Administration -
UVM Mexico
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