Francisco J Honorato Rodriguez
6525 E Olympic Blvd. Los Angeles,CA
Summary
Dedicated professional with several years of experience providing security and maintaining safe environments for community. Successful managing situations requiring diplomacy, fairness, firmness and sound judgment. Advanced skills in crime prevention, evidence preservation and witness interview techniques. Looking to apply skills to new position.
Overview
7
7
years of professional experience
Work History
Relationship Banker
Bank of America, NA
03.2020 - Current
- Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
- Built long-term relationships with customers by providing personalized service and support.
- Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
- Processed customer requests for withdrawals or transfers from existing accounts.
- Integrated marketing promotions and programs into conversations to educate and inform customers.
- Maintained customer data confidentiality while inputting information into system.
SERVICE ASSOCIATE
ACE CASH EXPRESS INC.
09.2017 - 03.2020
- Directed staff/operations of high-volume cash advances, bill payments, and wire transfers
- Handled refunds, exchanges, problems, irate and/or dissatisfied customers, assuring satisfaction
- Approved loans/advances, oversaw the lending/check process, controlled large amounts of cash
- Drive sales of all products and services effectively.
Education
A.A DEGREE -
PASADENA CITY COLLEGE
06-2020
HIGH SCHOOL DIPLOMA -
STERN MATH & SCIENCE HIGH SCHOOL
06.2014
Skills
- Bilingual: English/Spanish
- Strong work ethic
- Computer proficient: Microsoft Word/Excel
- Critical thinking
- Great written and communication skills
- 5 years of customer service experience
Timeline
Relationship Banker
Bank of America, NA
03.2020 - Current
SERVICE ASSOCIATE
ACE CASH EXPRESS INC.
09.2017 - 03.2020
A.A DEGREE -
PASADENA CITY COLLEGE
HIGH SCHOOL DIPLOMA -
STERN MATH & SCIENCE HIGH SCHOOL
Similar Profiles
JASMINE ESCOBARJASMINE ESCOBAR
Consumer Client Representative at Bank of America, NAConsumer Client Representative at Bank of America, NA
Srividya SureshSrividya Suresh
Officer Operations Representative at Bank of America, NAOfficer Operations Representative at Bank of America, NA
LISA GIAMPAOLOLISA GIAMPAOLO
Senior Business Control Specialist at Bank of America, NASenior Business Control Specialist at Bank of America, NA
Abel GuerreroAbel Guerrero
Senior Banker at Bank of America, NASenior Banker at Bank of America, NA
Rapheal JonesRapheal Jones
CEO/Founder at Future NetworkCEO/Founder at Future Network