Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Francisco J Rodriguez Peralta

Hollywood,FL

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

14
14
years of professional experience

Work History

General Supervisor Northern Zone

PRIVATE PROTECTION SERVICE (SERPROPRI)
01.2012 - 03.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Cultivated professional working relationships with peers and supervisors.
  • Implemented policies and standard operating procedures for continuous improvement.

General Sales Supervisor

Barcelo & Co. Industry
03.2007 - 11.2010
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Maintained extensive knowledge of company products and services.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Pre-Seller

Barcelo & Co.
02.2006 - 02.2007
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Informed customers of promotions to increase sales productivity and volume.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Maintained current knowledge of evolving changes in marketplace.
  • Negotiated prices, terms of sales and service agreements.

Education

Internal And External Sales (accounting)

INFOTEP
Rep.Dom
01.2009

High School Diploma -

Liceo Victor Estrella Liz
Republica Dominicana
07.2000

Skills

  • Priority Management
  • Reading Comprehension
  • Resource Assignment
  • Business Administration
  • Financial Management
  • Department Organization
  • Staff Discipline
  • Supervising Employees
  • Team Assignments
  • Operational Efficiency and Safety
  • Payroll Preparation
  • Leadership
  • Negotiation

Additional Information

  • I am a good employee with the ability to work in a group as alone, a willingness to learn and a willingness to work full time.
  • I consider myself a multifaceted person and with the ability to function in any area when necessary, i consider myself a responsible,honest and dedicated person to his work.
  • Trained to make decisions and solve problems.
  • Distribution and administration of working time.
  • Flexibility and adaptability.
  • Positive attitude.
  • Multitasking.
  • Fluent in Spanish.
  • Organizational Skills.
  • Verbal and Written Communication.
  • Computer Skills.
  • Safety Managment.

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

General Supervisor Northern Zone

PRIVATE PROTECTION SERVICE (SERPROPRI)
01.2012 - 03.2020

General Sales Supervisor

Barcelo & Co. Industry
03.2007 - 11.2010

Pre-Seller

Barcelo & Co.
02.2006 - 02.2007

Internal And External Sales (accounting)

INFOTEP

High School Diploma -

Liceo Victor Estrella Liz
Francisco J Rodriguez Peralta