Apartment Maintenance Supervisor
Seventy Seven Re Inc // Forty Four Re Llc
Miami, FL
04.2018 - 10.2021
- Assisted with emergency situations that arise during business hours or after-hours.
- Assisted property managers with preparing budgets related to the apartment's maintenance needs.
- Developed preventative maintenance schedules for all equipment and systems in the apartments.
- Established protocols for responding quickly and efficiently to emergency repair requests from tenants.
- Performed routine maintenance and repairs on various apartment systems, such as plumbing, electrical, heating and cooling, security, and appliances.
- Maintained records of all service requests and preventive maintenance performed in apartments.
- Ordered parts and supplies needed for maintenance tasks.
- Conducted regular inspections of all common areas to ensure safety standards are met.
- Coordinated with contractors or vendors to complete projects within budget parameters.
- Resolved tenant complaints regarding apartment repairs or services provided by the maintenance department.
- Supervised a team of maintenance technicians to ensure work is completed according to specifications.
- Analyzed data gathered from customer surveys regarding quality of services provided by the maintenance department.
- Communicated regularly with property owners about upcoming projects or issues needing resolution.
- Monitored inventory levels for spare parts and supplies used for apartment maintenance.
- Participated in developing strategies for improving customer satisfaction ratings related to apartment maintenance services.
- Ensured compliance with building codes, health regulations, safety standards, lease agreements, and other applicable laws.
- Prepared reports summarizing activities completed by the team each month.
- Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Maintained equipment performance by cleaning and lubricating components.