Francis (Max) Burrini
Runnemede,nj
Summary
Diligent Front of house manager with strong background in managing area operations and streamlining processes to optimize efficiency. Successfully led multiple teams in achieving operational goals and improving service quality. Demonstrated expertise in resource allocation and conflict resolution.
Overview
19
19
years of professional experience
Work History
Area Operations Manager (Bar)
Dave and Busters
Atlantic City, New Jersey
09.2023 - Current
- Bar Manager for the Atlantic City Dave and Busters. Responsible for Server, Bartender schedule. Weekly inventory, ordering and receiving liquor and beer products.
- Streamlined operational processes to enhance efficiency and reduce downtime across multiple locations.
- Mentored and trained staff on best practices, fostering a culture of continuous improvement and accountability.
Front of the House Manager
P.J. Whelihan’s
Haddonfield, Maple Shape, Medford
10.2021 - 09.2023
- Responsible for Server, Food Runner and Hosting schedules. Creating a culture and environment that is fun and exciting, while maintaining standard and proper restaurant etiquette.
P.F. Changs China Bistro
The Tropicana Casino, Atlantic City, NJ
10.2006 - 08.2016
- My jobs over the course of this time have ranged from Back-waiter to Server to Server Trainer to Bartender to Corporate Trainer to Lead Supervisor.
- My tasks for each job were different:
- Back-waiter: Assisted the serving and bartending staff with cleaning up after guests. Delivering food in a timely manner. Helping the bar restock.
- Server: Created an optimal dining experience for all visitors. Maintained a professional attitude during times of high volume business.
- Server Trainer: Training new hires in the steps of service, and the culture of the business.
- Bartender: Provided a safe and comfortable environment for patrons. Learned advanced knowledge of wine, and spirits.
- Corporate Trainer: Training new hires in the steps of service for the positions previously listed. Aid in the opening of new locations throughout the United States.
- Lead Supervisor: Assisted management staff with customer service relations and issues. Filled in for management staff during vacations and illness. Leads the staff in a positive manner.
- From March 2020 until July 2020. I stayed on with the company as an office administrator and helped with the day to day details of the business. The dining room was closed during this time, but we remained open for take out.
Education
High School Diploma -
Stockton University
Absecon, NJSkills
- Skilled in Hot Schedules and Aloha software
- MS Teams
- MS Excel/Word
- Safe Serve Certified
- TIP Certified
Timeline
Area Operations Manager (Bar)
Dave and Busters
09.2023 - Current
Front of the House Manager
P.J. Whelihan’s
10.2021 - 09.2023
P.F. Changs China Bistro
10.2006 - 08.2016
High School Diploma -
Stockton University