Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Francis Michael Fletcher

Park City,UT

Summary

Dynamic individual with hands-on experience in trail maintenance and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Trail Maintenance Crew

Vail Resorts Management
06.2024 - Current
  • Worked with a team of 12 to maintain and improve trail conditions across Park City Mountain, performing routine trail clearing, repair, and signage installation.
  • Used hand tools and machinery for trail building and maintenance, adhering to safety guidelines to prevent injury during physically demanding tasks.
  • As needed, responded to injuries reported in the work zone, providing emergency care and coordinating with bike patrol to ensure timely medical response.
  • Trained in lift evacuation procedures, ensuring readiness to assist with passenger evacuations during lift outages or emergency situations.

Ski Patroller

Vail Resorts Management
11.2024 - 04.2025
  • Assisted in ensuring the safety of skiers and snowboarders by monitoring slopes for hazards, enforcing safety protocols, and providing immediate response to accidents or injuries.
  • Administered first aid and emergency care, including stabilizing injured individuals before transport to medical facilities.
  • Worked closely with mountain safety team members to conduct regular patrols, sweep the slopes at the end of the day, and ensure that terrain was safe for guests.
  • Coordinated with ski patrol supervisors to assist in avalanche control, including assessing avalanche risks and participating in controlled avalanche mitigation efforts.
  • Trained in lift evacuation procedures, ensuring readiness to assist with passenger evacuations during lift outages or emergency situations.

Mountain Safety Attendant

Vail Resorts Management
11.2022 - 04.2024
  • Informed clients about the ski responsibility code of conduct to ensure the safety of riders, other guests, and crew.
  • Deployed as warranted to educate riders of breaches in safety policy and issue citations in severe cases.
  • Provided superior customer service to external and internal guests of the resort.
  • Maintained daily mountain safety materials used in day-to-day operations.

Mountain Activities Attendant – Zipline Lead

Vail Resorts Management
05.2022 - 10.2022
  • Coordinated and led crewmembers in all aspects of the Zipline's daily operations.
  • Performed routine inspections of the Zipline to ensure passenger safety.
  • Provided exceptional customer service to ensure guests were satisfied.
  • Repaired the Zipline as needed in a quick manner to restore normal operations.

Maintenance Technician

Longstreet Property Management
06.2021 - 04.2022
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Performed routine inspections of properties under management in the Corvallis, Oregon area
  • Completed general maintenance tasks including painting, carpentry, plumbing, and electrical services

Challenge Course Facilitator

Oregon State University
06.2018 - 10.2019
  • Advanced organizational goals by actively participating in staff meetings, contributing ideas for program enhancements or process improvements.
  • Collaborated with fellow facilitators to ensure smooth transitions between activities and maintain efficient scheduling.
  • Managed risk during course activities through vigilant supervision and adherence to established safety protocols.
  • Facilitated participant groups ranging from 5 up to 150 in size.
  • Developed activity content designed to further group development and cohesion.
  • Encouraged guests to step out of their perceived comfort zones in a positive and uplifting manner.

High Course Technician

Oregon State University
06.2018 - 04.2019
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed daily safety checks on all participant and instructor equipment. Logged its completion to ensure safety and compliant record keeping.
  • Conducted safety briefings to all participants entering the course.
  • Deployed as warranted to physically rescue participants and provide emotional support to those needing assistance.

Whitewater Raft Guide

Oregon State University
06.2018 - 09.2019
  • Provided comprehensive pre-trip briefings for clients, ensuring everyone understood expectations and safety procedures before embarking on the water.
  • Cultivated a supportive team dynamic among fellow guides through effective communication and collaboration during busy periods.
  • Developed rapport with clients from diverse backgrounds through friendly conversation and genuine interest in their experiences.
  • Implemented emergency response plans as needed, maintaining calm under pressure and prioritizing guest safety above all else.

Education

Bachelor of Science - Tourism, Recreation, Adventure Leadership with a focus in Outdoor Recreation Management

Oregon State University
Corvallis, OR
09.2022

High School Diploma -

Carmel High School
Carmel-by-the-Sea, CA
06-2017

Skills

  • Critical Thinking
  • Teamwork
  • Power tool operation
  • Equipment maintenance
  • 4x4 Mountain Driving
  • ATV/ Motorcycle Operation
  • Tree Felling & Hazard tree identification
  • Guest policy education & enforcement

Affiliations

Boy Scouts of America

Japanese American Citizens League

Delta Tau Delta Fraternity

Certification

  • Boy Scouts of America Eagle Scout Carmel, CA Issued: December 2015
  • NOLS Wilderness First Responder Salt Lake City, UT Issued: May 2024
  • NREMT Basic EMT Salt Lake City, UT Issued: August 2024

Timeline

Ski Patroller

Vail Resorts Management
11.2024 - 04.2025

Trail Maintenance Crew

Vail Resorts Management
06.2024 - Current

Mountain Safety Attendant

Vail Resorts Management
11.2022 - 04.2024

Mountain Activities Attendant – Zipline Lead

Vail Resorts Management
05.2022 - 10.2022

Maintenance Technician

Longstreet Property Management
06.2021 - 04.2022

Challenge Course Facilitator

Oregon State University
06.2018 - 10.2019

High Course Technician

Oregon State University
06.2018 - 04.2019

Whitewater Raft Guide

Oregon State University
06.2018 - 09.2019

Bachelor of Science - Tourism, Recreation, Adventure Leadership with a focus in Outdoor Recreation Management

Oregon State University

High School Diploma -

Carmel High School

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