Francisosei Osagyfeuonti

- Assisted clients with account openings, loan applications, and other financial transactions, ensuring compliance with regulatory requirements and internal policies.

- Educated clients on various banking products and services, including checking and savings accounts, credit cards, loans, and investment options, to help them make informed financial decisions.

- Conducted financial needs assessments and recommended appropriate solutions to help clients achieve their short-term and long-term financial goals.

- Consistently met and exceeded sales targets through proactive outreach and relationship-building efforts, resulting in increased customer satisfaction and loyalty.

- Resolved customer inquiries and concerns in a timely and professional manner, demonstrating a commitment to delivering exceptional service and building trust with clients.

- Cultivated and managed relationships with a diverse portfolio of clients, including individuals, families, and small businesses, to understand their financial goals and provide tailored banking solutions.

- Achieved consistently high sales performance by proactively identifying opportunities for cross-selling and upselling banking products and services, resulting in a 20% increase in revenue within the first year.

- Conducted comprehensive financial assessments for clients to identify their needs and recommend appropriate investment, lending, and wealth management solutions.

- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring a seamless banking experience for clients.

- Collaborated with internal teams, including wealth management, mortgage, and commercial banking, to leverage resources and deliver comprehensive financial solutions to clients