Francklin Hilaire
Philadelphia,PA
Summary
Resourceful computer and labor worker with 8 years of experience. Follow written or verbal directions to carry out efficient work moving, storing and packaging forklift and Teller Dan materials. Safety-driven and adaptable with good planning and problem-solving abilities. Hardworking Ship dock. Shipping and receiving team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in warehouse area. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Shipping Dock Associate
Amazon Robbinsville, NJ
10.2022 - Current
- Kept warehouse clean with daily cleaning, organizing and sanitizing of high-touch surfaces.
- Maintained clean, orderly work environment free of hazards.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Picker Packer
Amazon Robbinsville, NJ
02.2020 - 09.2020
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Conducted periodic inventory audits to verify accuracy.
- Operated farming equipment to move goods safely from fields to collection points.
- Operated manual and electric pallet jacks to move merchandise.
- Scanned and verified UPC codes for all products to aid in identification.
- Sorted and organized items in designated areas for easy access.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
Shipping and Receiving Associate
Cardone.s Industry
02.2017 - 03.2019
- Handled day-to-day shipping and receiving overseeing more than 3500 packages per day.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Sorted and delivered materials to different work areas and staff.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Reviewed order data to verify transactions and shipping dates.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Processed required paperwork to expedite handling of shipped and received goods.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Analyzed data to prepare reports and identify process improvements.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Merchandise Specialist Executive Team
Home Depot Roosevelt Blvd.
03.2015 - 07.2016
- Kept detailed records of daily activities through online customer database.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Implemented sales strategies to generate leads and maximize profit margins.
- Maintained current knowledge of evolving changes in marketplace.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Presented professional image consistent with company's brand values.
- Met existing customers to review current services and expand sales opportunities.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Merchandise Specialist Executive Team Lead.
Best Buy
04.2013 - 02.2015
- Implemented sales strategies to generate leads and maximize profit margins.
- Consulted with businesses to supply accurate product and service information.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to event marketing, sales and brand promotion.
- Presented professional image consistent with company's brand values.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
- Verified products appeared at correct locations in proper quantities.
- Researched current industry trends and competitor activity to stay abreast of resources, technology and best practices.
- Kept detailed records of daily activities through online customer database.
- Computed material costs to align with operating budget, practicing economical measures.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Education
Bachelor of Science - Bachelor's Science Technology And Information
Colorado Tech University
Colorado Springs, COGED -
Holly Cross Catholic High
Brooklyn, NY06.2000
Skills
- Processing Orders
- General Housekeeping
- Critical Thinking
- Health Administration
- Safety Violations
- Inventory Control
- Conveyor Systems
- Production Targets
- Customer Needs Assessments
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Shipping Dock Associate
Amazon Robbinsville, NJ
10.2022 - Current
Picker Packer
Amazon Robbinsville, NJ
02.2020 - 09.2020
Shipping and Receiving Associate
Cardone.s Industry
02.2017 - 03.2019
Merchandise Specialist Executive Team
Home Depot Roosevelt Blvd.
03.2015 - 07.2016
Merchandise Specialist Executive Team Lead.
Best Buy
04.2013 - 02.2015
Bachelor of Science - Bachelor's Science Technology And Information
Colorado Tech University
GED -
Holly Cross Catholic High
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