Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Palm Desert Aquatic Center
Palm Desert, California
12.2024 - Current
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Collaborated closely with management to identify areas for improvement within the lifeguarding program.
Streamlined rescue procedures by implementing an effective communication system among staff members.
Organized special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.
Lifeguard
Palm Springs Swim Center
Palm Springs, California
07.2022 - 03.2023
Monitored pool activities to ensure safety and adherence to facility rules.
Conducted regular safety inspections of equipment and facilities.
Responded promptly to emergencies, providing first aid and rescue assistance.
Educated patrons on water safety protocols and proper swimming techniques.
Assisted in organizing swim events and activities for community engagement.
Completed ongoing training in lifesaving techniques and emergency response procedures.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Applied Arts - Economics
University of Riverside
Riverside, CA
05-2027
Associate of Arts Transfer - Economics
College of The Desert
Palm Desert, CA
05-2024
High School Diploma -
Palm Springs High School
Palm Springs, CA
05-2022
Skills
Strong communicator
Effective problem-solver
Team collaboration
Customer service
Problem-solving
Customer engagement
Cash handling
Customer needs assessment
Brand representation
Attention to detail
Reliability and punctuality
Relationship building
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
First Aid/CPR Certified
Accomplishments
Awarded From UCR - Regents Scholarship: In recognition of outstanding academic achievement and promise