Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Franco Diaz

Las Vegas,NV

Summary

Dynamic and bilingual professional with a proven track record at Amazon for enhancing package distribution efficiency and maintaining high standards of cleanliness. Excelled in guest complaint resolution and teamwork, demonstrating exceptional customer service expertise and multitasking abilities. Skilled in both hospitality and detailed organization, I bring a confident approach to delivering superior service and operational excellence.

Overview

4
4
years of professional experience

Work History

Package Handler

Amazon
Las Vegas, Nevada
03.2024 - 01.2025
  • Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
  • Conducted package inspections for damage and reported discrepancies to supervisor.
  • Palletized boxes to increase movement and shipment efficiency.

Busser

Caesars Entertainment
Las Vegas, Nevada
02.2023 - 03.2024
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Took initiative to help others whenever necessary.
  • Assisted with dishwashing and related kitchen duties as needed during peak times.
  • Ensured that each table was properly set before seating guests.
  • Removed trays and stacked dishes for return to kitchen after finished meals.

Busser/Host

Chillis
Las Vegas, Nevada
01.2021 - 02.2022
  • Provided quick and efficient clearing of tables between courses.
  • Engaged with guests in a polite and friendly manner to enhance the dining experience.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Education

High School Diploma -

Coronado Highschool
Henderson
07-2013

Skills

  • Bilingual in Spanish
  • Multitasking and organization
  • Cleanliness maintenance
  • Guest complaint resolution
  • Detail-oriented
  • Customer service expertise
  • Patience and empathy
  • Hospitality and accommodation

Languages

Spanish
Professional

Timeline

Package Handler

Amazon
03.2024 - 01.2025

Busser

Caesars Entertainment
02.2023 - 03.2024

Busser/Host

Chillis
01.2021 - 02.2022

High School Diploma -

Coronado Highschool
Franco Diaz