FRANCO SANCHEZ
Moorpark,CA
Summary
Hardworking restaurant employee with a strong track record of quickly taking orders, managing customers and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service. Personable professional offering demonstrated success in cultivating team-oriented environments. Focused on efficiently delivering quality service. Desire to bring hardworking nature, positive attitude and focused abilities to new position with increased responsibility.
Overview
3
3
years of professional experience
Work History
Server
Oakview Nursing Home
2023.11 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Cashier/Server
Limena Peruvian Eatery
2023.06 - 2023.10
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Counter Help
Panda Express Restaurant
2021.09 - 2023.05
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods
- Processed orders on POS system and accepted cash and charge payments
- Checked equipment for proper temperatures to keep food safe for consumption
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business
- Trained newly hired employees on routine tasks and customer service
- Suggested complementary items to orders to boost sales
- Collaborated with team members to quickly fill large orders and serve large parties
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
Education
High School Diploma -
Moorpark Community College
06.2022
Skills
- Cash Drawer Operations
- Adaptability and Flexibility
- Dependable and Cooperative Customer Relations
- Customer Engagement
- Cleanliness Maintenance
- Excellent work ethic
- Efficient multitasking
Languages
Spanish
Professional Working
Timeline
Server
Oakview Nursing Home
2023.11 - Current
Cashier/Server
Limena Peruvian Eatery
2023.06 - 2023.10
Counter Help
Panda Express Restaurant
2021.09 - 2023.05
High School Diploma -
Moorpark Community College
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