Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Franco Velez

Franco Velez

Orlando

Summary

To become a leader and strive in my department

Overview

15
15
years of professional experience

Work History

Parking Operations Specialist

Greater Orlando Aviation Authority
01.2024 - Current

Serve as the operational liaison with parking and shuttle bus contractors for the public, valet and employee parking systems. Monitor the day to day activities and operation of the parking and shuttle contracts associated with the various parking facilities are maintained and operated to the standards and specifications set forth in the respective contract documents.

Ground Transportation Enforcement Specialist

Greater Orlando Aviation Authority
08.2017 - 01.2024
  • Trained personnel on relevant enforcement procedures and protocols
  • Identified opportunities for improvement within existing processes related to enforcement actions
  • Provided guidance and advice on regulatory requirements to staff members
  • Compiled data from various sources to develop compliance strategies
  • Performed inspections of facilities to detect any violations of safety standards
  • Collaborated with other departments to ensure compliance with all relevant regulations
  • Enforced the Ground Transportation Rules & Regulations [GTR&R] and issued Notice of Violations
  • Provided testimony during Ground Transportation Committee Hearing
  • Responded to Commercial Vehicle Incidents or other emergencies
  • Completed reports, logs, and tasks as required.

Security Officer

HSS Security [Orlando International Airport]
03.2016 - 08.2017
  • Organized Conventions for major companies and Organizations
  • Provided VIP Escort to Celebrities at the airport
  • Helped in reducing solicitation at the airport
  • Investigated suspicious activity or possessions to safeguard assets and protect employees and guests
  • Patrolled premises regularly to maintain order and establish security presence
  • Prepared detailed reports of security incidents and investigations
  • Called 9-1-1 for emergency
  • Wrote Daily Activity Report
  • Patrolled assigned areas on foot or in a vehicle to monitor safety and security of personnel and property
  • Maintained and securely retained series of keys, controlling access to locked areas
  • Operated company vehicles to patrol large sites
  • Prepared detailed reports of security incidents and investigations.

Security Officer

Fidelity Security [Orlando International Airport]
03.2013 - 03.2016
  • Investigated suspicious activity or possessions to safeguard assets and protect employees and guests
  • Patrolled premises regularly to maintain order and establish security presence
  • Prepared detailed reports of security incidents and investigations
  • Monitored and authorized entrance of vehicles or people to keep property secure
  • Maintained daily logs of all activity occurring on the premises.

Security Officer

HSS Security [Orlando International Airport]
12.2011 - 03.2013
  • Investigated suspicious activity or possessions to safeguard assets and protect employees and guests
  • Patrolled premises regularly to maintain order and establish security presence
  • Prepared detailed reports of security incidents and investigations
  • Escorted and observed guests and employees, maximizing safety and protection
  • Interacted courteously with the public while maintaining order at large gatherings and events
  • Wrote comprehensive incident reports and conducted thorough investigations
  • Observed, reported, and documented suspicious activities to management.

Security Officer

Disney Swan and Dolphin Hotel
03.2011 - 12.2011
  • Investigated suspicious activity or possessions to safeguard assets and protect employees and guests
  • Patrolled premises regularly to maintain order and establish security presence
  • Prepared detailed reports of security incidents and investigations
  • Monitored and authorized entrance of vehicles or people to keep property secure.

Security Officer

Allied Barton Security
09.2008 - 02.2011
  • Investigated suspicious activity or possessions to safeguard assets and protect employees and guests
  • Patrolled premises regularly to maintain order and establish security presence
  • Prepared detailed reports of security incidents and investigations
  • Enforced safety regulations, policies, and procedures to ensure a safe environment
  • Checked surveillance cameras to identify disruptions or unlawful acts
  • Observed, reported, and documented suspicious activities to management
  • Monitored and authorized entrance of vehicles or people to keep property secure.

Education

Bachelor of Arts (B.A.) - Business Administration

Universidad del Turabo
Gurabo, PR

Diploma - Radio and Television

Connecticut School of Broadcasting
06.2013

Associate - Draftsman

Instituto de Banca y Comercio
09.2004

High School Diploma -

Escuela Jose Gautier Benitez
05.1998

Skills

  • Genetic Testing
  • Special Projects
  • Technical Guidance
  • Verbal and Written Communication
  • Interpersonal Skills
  • Speaks Spanish Fluently
  • Speaks Portuguese
  • Full Knowledge of Word and Ecxel

Awards

  • MCO Cares Customer Service Standards February 2022
  • MCO Cares Customer Service Standards April 2023

Languages

Spanish
Full Professional
English
Full Professional
Portuguese
Elementary

Timeline

Parking Operations Specialist

Greater Orlando Aviation Authority
01.2024 - Current

Ground Transportation Enforcement Specialist

Greater Orlando Aviation Authority
08.2017 - 01.2024

Security Officer

HSS Security [Orlando International Airport]
03.2016 - 08.2017

Security Officer

Fidelity Security [Orlando International Airport]
03.2013 - 03.2016

Security Officer

HSS Security [Orlando International Airport]
12.2011 - 03.2013

Security Officer

Disney Swan and Dolphin Hotel
03.2011 - 12.2011

Security Officer

Allied Barton Security
09.2008 - 02.2011

Bachelor of Arts (B.A.) - Business Administration

Universidad del Turabo

Diploma - Radio and Television

Connecticut School of Broadcasting

Associate - Draftsman

Instituto de Banca y Comercio

High School Diploma -

Escuela Jose Gautier Benitez
Franco Velez