Francois Jones
Houston,TX
Summary
Results-driven and accomplished Director of Operations with a distinguished career in the chemical industry. Possessing extensive expertise in optimizing rail car logistics, overseeing plant operations, and managing transportation strategies. Demonstrated ability to drive efficiency and profitability by implementing streamlined processes and fostering a culture of continuous improvement. Adept at developing and leading high-performing teams to achieve operational excellence and deliver exceptional results. A strategic thinker with a keen eye for identifying opportunities, mitigating risks, and enhancing overall performance. Proven track record of successfully navigating complex regulatory environments and ensuring compliance with industry standards. Committed to safety, sustainability, and maintaining the highest quality standards throughout all aspects of operations. A dedicated and visionary leader, equipped to propel the chemical company to new heights of success through innovative solutions and unparalleled operational management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Western Operations
Reagent Chemical & Research
08.2013 - Current
- Oversee complete operational excellence, safety, transportation, maintenance and QA for 22 Hydrochloric Acid terminal locations across Western US and Canada
- Responsible for all plant, railcar and tank truck operations within region.
- Work with sales to Forecast supply needs
- Evaluate business processes and designs, develops and implements improvements that increases service, reduces cost, and improves effectiveness and safety
- Define business needs and goals for area and create plans to achieve them
- Project manager for two 30M expansion projects
- Extensive railcar and FRA knowledge
- Extensive EHS training and knowledge
- Extensive DOT and OSHA knowledge
- Operations lead for two ELD implementation with PeopleNet and Issac
- Host weekly meetings to discuss and optimize strategies.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Visited sites periodically to view service levels and adherence to global service standards.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Represented company at various national and global events.
- Trained and guided team members to maintain high productivity and performance metrics.
- Mitigated business risks by working closely with staff members and assessing performance.
Assistant Operations Manager
Dupre Logistics
01.2011 - 08.2013
- Responsible for dispatching over 50 tractors and trailers
- Directly responsible for 5 dispatchers
- Responsible for scheduling all equipment PM plans with terminal shops
- Safety lead trainer
- Supervised operations team to support operational excellence and excellent customer service.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Communicated with customers to assess satisfaction with products and services received.
- Directly responsible for customer review process that captured over 150K in lost revenue to increase the bottom line
- Lead efficiency auditor
- Lead incident/accident investigator
- Responsible for driver hiring, training and discipline
Lead Shipping Coordinator
FedEx Corporation
02.2009 - 01.2011
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information with over 98% accuracy
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Reviewed paperwork to determine priorities and set schedules.
Education
Bachelor of Science - Mechanical Engineering
Houston Community College
Houston, TX06.2025
Certificate - 7 Habits of Highly Effective Managers
American Management Association
Houston02.2023
Skills
- Operational Records Review
- Business Objective Analysis
- Continuous Improvement
- Operating Procedures and Policies
- Budgeting and Expenditures
- Team Recruiting and Onboarding
- Organizational Systems
- Profitability Assessments
Certification
Private Pilots License
OSHA 30
Hazwopper incident commander
TWIC Holder
Timeline
Director of Western Operations
Reagent Chemical & Research
08.2013 - Current
Assistant Operations Manager
Dupre Logistics
01.2011 - 08.2013
Lead Shipping Coordinator
FedEx Corporation
02.2009 - 01.2011
Bachelor of Science - Mechanical Engineering
Houston Community College
Certificate - 7 Habits of Highly Effective Managers
American Management Association
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