Summary
Work History
Education
Skills
Timeline
Generic

FRANCOIS Smith

University Heights,Ohio

Summary

Accomplished trainer with The Department of Youth Services, enhancing staff development through innovative training programs. Expert in crisis management and relationship building, significantly reducing workplace incidents by 30%. Proven ability to mentor and engage diverse teams, fostering a culture of continuous improvement and professional growth. Skilled in emergency response and conflict resolution.

Work History

Correctional Officer Trainer for the State of Ohio

The Department of Youth Services

Trainer for Staff for Juvenile Corrections

The Department of Youth Services
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Collaborated with subject matter experts to create accurate training content.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
  • Facilitated team-building exercises to foster collaboration between department members.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Increased employee competency with creation of targeted skill development paths.
  • Promoted culture of continuous improvement by initiating regular training feedback loops.
  • Boosted training session effectiveness with integration of multimedia tools.
  • Optimized training delivery schedules, accommodating diverse learning styles and work commitments.
  • Engaged with subject matter experts to ensure training content accuracy and relevance.
  • Pioneered mentorship program, fostering professional growth and development.
  • Facilitated workshops on advanced communication skills, significantly improving team collaboration.
  • Implemented gamification techniques in training sessions, boosting learner engagement and participation.
  • Revolutionized safety training, significantly reducing workplace accidents.
  • Elevated participant engagement by developing interactive training modules.
  • Provided coaching and mentoring to employees.
  • Trained and mentored Number new personnel hired to fulfill various roles.
  • Established and maintained quality control standards.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Developed job-specific competencies and performance standards.

Education

Communications

The University of Toledo
Toledo, OH

Highschool Diploma -

Benedictine
Cleveland, OH
05.1983

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Mental health awareness
  • Correctional facility procedures
  • Policy enforcement
  • Restraint techniques
  • Inmate monitoring
  • Safety and security enforcement
  • Self-defense tactics
  • Search and seizure procedures
  • Observation
  • Contraband seizure
  • Self-defense techniques
  • Security procedures
  • Safety
  • Trained in defensive tactics
  • Stress tolerance
  • Relationship building and management
  • Facility security
  • Crisis management
  • Prisoner transport
  • Crisis intervention training
  • Gang awareness
  • Search procedures
  • Mentorship
  • Inmate behavior modification tactics
  • Program coordination
  • Product knowledge
  • Behavioral disorders
  • Regulation compliance
  • Incident prevention
  • Perimeter control
  • Visitation oversight
  • Ethical standards of conduct
  • Search and seize procedures
  • Non-violent intervention
  • Contraband detection
  • Radio communication
  • First aid and CPR certified
  • Patrol procedures
  • Strategic planning and organization
  • Excellent problem solver
  • Crisis prevention intervention (CPI)
  • Problem-solving
  • Decision-making
  • Safety and security
  • First aid certification
  • Excellent communication
  • Incident reporting
  • Multitasking
  • Conflict resolution
  • Inmate transport
  • Task prioritization
  • Time management
  • Interpersonal communication

Timeline

Correctional Officer Trainer for the State of Ohio

The Department of Youth Services

Trainer for Staff for Juvenile Corrections

The Department of Youth Services

Communications

The University of Toledo

Highschool Diploma -

Benedictine
FRANCOIS Smith