Francy Ramirez-Fischer
Summary
Professional with a strong background in executive support, excels at managing complex schedules, coordinating meetings, and handling confidential information. Highly developed skills in communication, organization, and problem-solving ensure seamless office operations. Focused on team collaboration and achieving results, always adapting flexibly to changing needs and priorities. Known for dependability and resourcefulness, consistently delivers high-quality outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Executive Assistant
Allfunds Bank
06.2023 - Current
- Manage professional and personal scheduling for the office manager, including agenda, mail, email, phone calls, client management, and other company logistics
- Coordinate complex scheduling and calendar management, as well as content and flow of information to the office manager
- Manage travel logistics and activities, including accommodations, and transportation
- Provide administrative and office support, such as typing, dictation, spreadsheet creation, and maintenance of filing system and contacts database
- Maintain professionalism and strict confidentiality with all materials
- Organize team communications and plan events, both internal and off-site
- Handled confidential and sensitive information with discretion and tact.
Bilingual Tax Preparer - Part Time
Jackson Hewitt
12.2023 - 04.2024
- Prepare tax provisions schedules, returns, payments, reports and maintain a company's tax database
- Identify legal tax savings and recommend ways to improve profits
- Make sure that clients comply with federal, state, and local tax regulations
- Keep up to date with tax changes and industry trends by participating in educational opportunities, participating in professional organizations, keeping up with professional networks and reading professional publications
- Call clients from database to remind them about filling their taxes with JH
- Make clients fill comfortable once they entered in the branch
- Prevented potential audit issues by meticulously reviewing clients'' financial documentation and verifying the validity of deductions/credits claimed.
Corporate Manager Assistant
BTG Pactual
12.2016 - 05.2023
- Compile and submit expense reports in a timely manner and follow-up when necessary
- Exhibit confidentiality, flexibility, accountability, and professionalism
- Organize travel arrangements (air, hotel accommodations, and ground transportation)
- Assist with overflow, special projects, and day-to-day tasks
- Maintains records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance
- Check and verify source documents such as invoices, receipts, computer printouts
- Performing bank reconciliations
Shipping Coordinator
Costex Tractor Parts
10.2015 - 10.2016
- Responsible for a wide range of tasks involved in reliable product delivery
- Including: document verification, logistics management
- AR/AP processing and verification in relation to shipping
- Customer service and internal sales inquiries
- Determined method of shipment, utilizing knowledge of shipping procedures, routes and rates
- Ensured good customer relations by consistently delivering shipments on time and action in a courteous and professional manner
- Resolved billing and service complaints and referred grievances to designated departments for investigation
Team Leader
Target Corporation
03.2011 - 07.2015
- Team leads of soft lines department, responsible for maintaining Target's high level of brand experience consistency
- Supervised and trained team members to help achieve ambitious sales, service and presentation goals
- Helped create positive, customer-centric team environment that translated into highly personable and knowledgeable staff with increased sales
- Excelled in overseeing multimillion-dollar, high-volume, high-stress sales and customer service environment
- Trained and nurtured a team that took pride in their jobs, enjoyed helping customers and each other
- Met and exceeded most sales goals
Education
Bachelor of Business Administration - International Business and Management
Florida International University
Miami, Florida01.2010
International Business Studies Exchange Program -
ESCE - (École Supérieure du Commerce Extérieur)
01.2010
Skills
- Certified Public Notary
- Tax Compliance Specialist
- Calendar management
- Coordinated Travel Arrangements
- Expense Documentation
- Administrative Oversight
- Communication skills
- Team collaboration
- Interpersonal communication
- Travel administration
- Financial services
- Problem-solving
- Honest and dependable
Certification
- Microsoft Office Specialist (MOS) - Microsoft.
- Notary Public - Florida Secretary of State.
- Tax Preparer
- CPR/AED Certification
Languages
Spanish
English
Timeline
Bilingual Tax Preparer - Part Time
Jackson Hewitt
12.2023 - 04.2024
Executive Assistant
Allfunds Bank
06.2023 - Current
Corporate Manager Assistant
BTG Pactual
12.2016 - 05.2023
Shipping Coordinator
Costex Tractor Parts
10.2015 - 10.2016
Team Leader
Target Corporation
03.2011 - 07.2015
International Business Studies Exchange Program -
ESCE - (École Supérieure du Commerce Extérieur)
Bachelor of Business Administration - International Business and Management
Florida International University
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