Francys Orozco
Summary
Professional Remediation technician focused on ensuring company and customer satisfaction with a solid understanding of company dynamics and customer service standards. Experience in providing efficient, effective and quality recommendations and solutions to meet customer needs and exceed expectations. Focused on team support. Friendly individual, communicative and prepared to constantly exceed performance standards and objectives to be achieved. Dependable individual with strengths in inventory management, training and group leadership. Knowledgeable about projects. Committed to maintaining clean and safe work facilities to offer an impeccable image to the client and safe environment. Specialist of mold growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Remediation Technician III
First On Site
09.2020 - Current
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
- Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
- Implemented cost-saving measures by identifying opportunities for process improvements and resource optimization.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Project Coordinator
Procon
10.2017 - 09.2020
- Streamlined project management processes by implementing new organizational tools and software.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Education
Bachelor of Accountancy - Accounting
Univerisidad Catolica Del Tachira
Venezuela07.2004
Skills
- meet customer needs and exceed expectations
- Biohazard management and safety
- Focused on team support
- Inventory management
- group leadership
- meeting objectives and ensuring customer and company satisfaction
- Task planning
- creation and reporting on the workflow
Languages
Spanish
Certification
Respiration fit
OSHA training
Biohazard Handling
Timeline
Remediation Technician III
First On Site
09.2020 - Current
Project Coordinator
Procon
10.2017 - 09.2020
Bachelor of Accountancy - Accounting
Univerisidad Catolica Del Tachira
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