Franczeska Ferariza
Charlotte,NC
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Hostess
Magnolia Blue
10.2019 - 04.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts - Computer Science
University of North Carolina At Charlotte
Charlotte, NC05.2025
Associate of Arts -
Guilford Technical Community College
Jamestown, NC05.2023
Skills
- Programming Languages: Python, Java
- Reservations Management
- Problem-Solving
- Communication
- Time Management
- Customer service and interpersonal skills
Timeline
Hostess
Magnolia Blue
10.2019 - 04.2021
Bachelor of Arts - Computer Science
University of North Carolina At Charlotte
Associate of Arts -
Guilford Technical Community College
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