Franetta Fisher-Hayden
Healthcare
Anderson,IN
Summary
Dedicated healthcare professional with a strong work ethic and exceptional organizational skills, seeking a Certified Nursing Assistant position. Possesses a solid foundation in resident care, recognized for delivering high-quality support while effectively managing daily routines to enhance clients' well-being. Valued for reliability and adaptability, fostering collaborative relationships with healthcare teams to ensure consistent, compassionate care. Proficient in personal care, medication management, and creating a supportive environment that promotes comfort and positive outcomes for residents and their families.
Experienced with providing compassionate and attentive care to residents. Utilizes excellent communication and interpersonal skills to create comfortable and supportive living environment. Knowledge of managing residents' daily needs and fostering positive atmosphere for both residents and team members.
Overview
12
12
years of professional experience
3
3
Certifications
Work History
Certified Resident Care Assistant
Trilogy Health Services - Glen Oaks
08.2023 - Current
- Assisted patients with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting.
- Recorded and maintained accurate patient records and charts and collect specimens for laboratory testing.
- Recognized disease and ensured diseases were not spread to others.
- Communicated effectively with patients, families, and healthcare team members.
- Followed proper safety protocols to prevent accidents and injuries.
- Ensured a positive patient experience through compassionate and respectful care.
- Assisted in end-of-life care and supported patients and families emotionally.
- Answered phones, relayed messages, and directed visitors as needed.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Elevated quality of life for residents by coordinating recreational activities tailored to their interests and abilities.
- Contributed to the development of individualized care plans, ensuring accurate documentation of each resident's needs.
- Received recognition from supervisors for consistently delivering high-quality care under challenging circumstances.
- Maintained a clean, organized living space for each resident, fostering a comfortable and welcoming atmosphere.
- Improved residents' well-being through consistent monitoring and timely assistance with personal hygiene tasks.
- Increased resident independence by aiding with mobility exercises and daily activities.
Supervising Team Lead
Friends Home Care
01.2014 - 01.2019
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Education
Bachelor of Science - Nursing
Ivy Tech Community College
01.2025
Skills
- Detail-oriented & Observant
- CPR certified
- Healthcare coordination
- Medical documentation
- Adaptive problem solving
- Client confidentiality
- Compassionate caregiving
- Vital signs monitoring
- Team Player & Professional
- Dependable & Attentive
- Compassionate & Empathetic
Certification
CNA Certification July 2023
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Certified Resident Care Assistant
Trilogy Health Services - Glen Oaks
08.2023 - Current
Supervising Team Lead
Friends Home Care
01.2014 - 01.2019
Bachelor of Science - Nursing
Ivy Tech Community College
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