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Overview
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FRANK ALVAREZ

HR Executive
Austin,TX

Summary

Transforming Workplaces to Drive Engagement, Inclusion & Operational Excellence Strategic HR leader with 10+ years of experience delivering people-first, scalable HR solutions across supply chain, healthcare, digital technology, consumer goods, and logistics. Proven ability to design HR infrastructures, optimize compliance across multi-state operations, and elevate frontline workforce engagement. Recognized for creating inclusive, values-driven environments that prioritize well-being, retention, and continuous development.

Overview

12
12
years of professional experience

Work History

Director, HR & Compliance

ALCAN Dental Cooperative
Austin, TX
01.2025 - Current
  • Spearhead HR strategy and compliance initiatives across 11 pediatric dental practices.
  • Oversee payroll, benefits, onboarding, and multi-state regulatory adherence while supporting executive operations redesign.
  • Led integration of 3 newly acquired practices, including talent reviews, culture alignment, and recruiting.
  • Launched new payroll, benefits, and timekeeping systems with full employee training and adoption.
  • Maintained 100% compliance with OSHA and HIPAA across all locations.
  • Reorganized executive structure to shift operational ownership to Regional Managers, improving accountability and capacity.

HR Business Partner Director, North America

Papa Johns International
Louisville, KY
01.2023 - 01.2024
  • Company Overview: Supply Chain Division
  • Built and led HR infrastructure for North America Supply Chain (11 manufacturing plants, 1,500+ employees).
  • Served as strategic HRBP to Chief Supply Chain Officer and led a 5-member HR team managing an $80M labor budget.
  • Unified CDL driver pay structure (base + commission) to support new delivery model and improve satisfaction.
  • Created and launched 'Driver Appreciation Week 2024,' increasing applicants 55% and improving morale.
  • Rewrote Drug & Alcohol policy to reflect legal shifts and support-based enforcement approach.
  • Facilitated quarterly student career days and family-friendly events, deepening community ties and engagement.
  • Supply Chain Division

Global HR Manager, AWS Global Engineering

Amazon Web Services (AWS)
Houston, TX
01.2020 - 01.2023
  • Directed HR programs and talent strategies for 900+ engineers across the Americas.
  • Oversaw $17M comp budget, led 3-person team, and served as program leader on diversity and well-being initiatives.
  • Launched 'Connecting Career with Purpose,' a DEI-driven program that reached 6,000+ employees in 90 days.
  • Built AWS Retention Learning Series, credited with 95% retention among high-performers.
  • Managed 35-intern Latin America pipeline program with full-cycle oversight (recruitment, onboarding, placement).
  • Delivered org-wide compensation education campaign reducing confusion and increasing trust in new pay model.

HR Manager

PepsiCo
Houston, TX
01.2015 - 01.2020
  • Company Overview: Central South Region
  • Directed HR strategy for 1,200 employees across 11 locations in Texas.
  • Managed 7 direct reports and a $15M wage budget.
  • Supported both union and non-union environments across warehousing and sales.
  • Cut turnover by 25% and improved YOY sales by 10% through targeted HR strategy and team enablement.
  • Implemented OT-saving gig work pilot (Jyve), reducing labor cost by $59K and increasing weekend coverage.
  • Created localized bilingual talent pipelines, adding 14 new bilingual sales reps via high school partnerships.
  • Led union avoidance efforts and labor strategy design across 3 deunionization campaigns.
  • Central South Region

HR Coordinator

Santa's Wonderland Theme Park
College Station, TX
01.2015 - 01.2016

HR & Operations Coordinator

Duke University Summer Camps
Durham, NC
01.2013 - 01.2014

Education

Master of Science (MS) - Human Resource Management

Texas A&M University

Bachelor of Business Administration (BBA) - Human Resources

Baylor University

Skills

  • Organizational Design
  • HR Integration
  • Frontline Workforce Strategy
  • DEI & Belonging
  • Talent Development
  • Policy Modernization
  • Labor Relations
  • Culture Transformation
  • Compliance & Risk Management
  • Executive Coaching

Professional Development And Certifications

  • Workshop Facilitation Certification
  • Unconscious Bias & Inclusive Leadership
  • Managing High-Performance Teams
  • Change Management & Resilience
  • Union Avoidance & Positive ER Practices
  • Cross-Generational Communication Strategies

Personal Information

Title: PEOPLE OPERATIONS STRATEGIST

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Director, HR & Compliance

ALCAN Dental Cooperative
01.2025 - Current

HR Business Partner Director, North America

Papa Johns International
01.2023 - 01.2024

Global HR Manager, AWS Global Engineering

Amazon Web Services (AWS)
01.2020 - 01.2023

HR Manager

PepsiCo
01.2015 - 01.2020

HR Coordinator

Santa's Wonderland Theme Park
01.2015 - 01.2016

HR & Operations Coordinator

Duke University Summer Camps
01.2013 - 01.2014

Master of Science (MS) - Human Resource Management

Texas A&M University

Bachelor of Business Administration (BBA) - Human Resources

Baylor University

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