Summary
Overview
Work History
Education
Skills
Languages
Timeline
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FRANK ABRAMS II

Mount Sterling,OH

Summary

Detailed Auto Title Clerk with 8 years of experience preparing and processing title documents to transfer ownership. Expertise in checking documents for completeness, preparing routine reports and maintaining electronic and paper records. Resourceful and competent individual knowledgeable in current state and local laws.

Overview

21
21
years of professional experience

Work History

Title / Accounting Clerk

Bobb Says Yes ( Formerly Bobb Automotive)
10.2018 - Current
  • Received and processed paperwork for titles, new license plates, and renewals.
  • Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
  • Analyzed title documents to identify potential issues and resolve any discrepancies.
  • Kept up-to-date with state and federal regulations to prevent errors and fraud.
  • Managed and reconciled accounts to finalize accurate and complete financial transactions.
  • Contacted Ohio Motor Vehicle Department to determine status of pending titles.
  • Calculated and remitted state sales tax, service, and other charges.
  • Prepared tax and title documents to submit legal transfer work to DMV.
  • Entered title and vehicle information into database.
  • Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
  • Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
  • Performed data entry and other administrative tasks to keep records and files organized and accurate.
  • Communicated with customers to resolve common title issues.
  • Verified items billed against items ordered and reconciled differences through follow-up with vendor.
  • Managed accounts payable and receivables.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Maintained accounting records utilizing in-house and client systems.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.
  • Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Analyzed financial discrepancies and provided solutions for accurate financial records.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Coordinated with external auditors to resolve discrepancies.
  • Input high volume of monthly invoices with consistent accuracy.

Title / Front Counter Clerk

Manheim Ohio
03.2016 - 09.2018
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Handled cash and credit card payments accurately.
  • Collected taxes and fees, submitted payments and issued receipts.
  • Prepared tax and title documents to submit legal transfer work to DMV.
  • Entered title and vehicle information into database.
  • Audited and reviewed title documents for accuracy and compliance with state and federal regulations.

Surveillance Operator

Eldorado Scioto Downs Racino
01.2015 - 02.2016
  • Monitored gambling activities for compliance with state and local regulations.
  • Identified illegal activities and alerted floor security personnel to address concerns.
  • Maintained log of surveillance operations, noting discrepancies or suspicious activity.
  • Reported violations of policies, laws and suspicious behaviors to on-site security personnel or local law enforcement.
  • Oversaw floor agents during interactions with customers.
  • Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
  • Reviewed live and archived video surveillance footage for investigative purposes.
  • Operated surveillance equipment, video recorders and computers to monitor activities within facility.

GENERAL Manager

Cost Plus World Market, Inc
03.2002 - 10.2014
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained new employees on proper protocols and customer service standards.
  • Managed budget implementations, employee evaluations, and contract details.

Education

High School Diploma -

Westland High School
Galloway, OH
06.1988

Skills

  • Title Processing
  • Title Examination
  • Documentation Review
  • Accounts Payable and Receivable
  • General Ledger Accounting
  • Commission Calculation
  • AR and AP Expertise
  • Interpersonal Relations
  • Monetary Transactions
  • Administrative and Office Support

Languages

American Sign Language
Limited Working

Timeline

Title / Accounting Clerk

Bobb Says Yes ( Formerly Bobb Automotive)
10.2018 - Current

Title / Front Counter Clerk

Manheim Ohio
03.2016 - 09.2018

Surveillance Operator

Eldorado Scioto Downs Racino
01.2015 - 02.2016

GENERAL Manager

Cost Plus World Market, Inc
03.2002 - 10.2014

High School Diploma -

Westland High School

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FRANK ABRAMS II