Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Frank Aldana

Miami,FL

Summary

Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Astute professional with goal-oriented nature promotes optimized retail workflow for bolstered customer experience. Exceptional negotiator for prime positioning locations. Resourceful Merchandiser works effectively and productively within negotiated time frames. Adept at remaining focused on projects from beginning to completion, while paying close attention to detail. Committed to staying current on market trends and consumer interests. Collaborates with manufacturers to create best product plans and boost sales revenue. Adept at stocking and arranging merchandise in high-volume grocery establishments. Positive and outgoing team professional with team-player mentality. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Goal-oriented Vendor with proven track record of increasing sales, streamlining processes and accurately determining potential buyers. Friendly and outgoing worker with dedication to reliability and efficiency. Skilled at route planning and collaboration. Successful at using equipment such as hand trucks to efficiently load and unload trucks. Restocks shelves and displays with speed and accuracy. Strong recordkeeper with excellent time management skills and self-directed nature.

Overview

6
6
years of professional experience

Work History

Vendor

Gold Coast Beverage
Miami, FL
01.2024 - Current
  • Negotiated pricing and terms with existing vendors on behalf of the company.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.
  • Suggested ideas for improving store operations and increasing profits.
  • Received and displayed product shipments on store retail shelves upon delivery.

Merchandiser

Gold Coast Beverage
Miami, FL
10.2021 - Current
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Created merchandising plans based on customer buying habits and trends in the industry.
  • Researched new products to determine potential success in assigned stores.
  • Collaborated with vendors to negotiate pricing, delivery dates, and other terms of sale.
  • Analyzed inventory levels and made adjustments accordingly for maximum profitability.
  • Assisted customers with locating desired items within store locations.
  • Provided feedback from customers regarding product selection, display, and pricing.
  • Maintained a clean and organized work environment at all times.
  • Performed regular price checks on select items throughout the store location.

Assistant Manager

Family Dollar
Miami, FL
10.2018 - 09.2021
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Established processes for monitoring customer satisfaction levels.
  • Created reports on sales trends, inventory levels, and financial data.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Organized schedules, workflows and shift coverage to meet expected business demands.

Education

Associate of Arts - Computer Science and Programming

Miami Dade College
Miami, FL

Associate of Science - Computer Programming, Specific Applications

Miami Dade College
Miami, FL

Skills

  • Marketing Techniques
  • Sales Techniques
  • Cost Analysis
  • Pricing and Signage Updating
  • Customer Service
  • Product Scanning
  • Cash Handling
  • POS Systems
  • Policies and Procedures
  • Credits and Refunds
  • Product Location
  • Cash Register Operations
  • Payment Processing
  • Sales Monitoring
  • Employee Performance Evaluations
  • Sales Growth
  • Money Handling
  • Consulting
  • Retail Space Planning
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)

Languages

English
Limited
Spanish
Full Professional

Timeline

Vendor

Gold Coast Beverage
01.2024 - Current

Merchandiser

Gold Coast Beverage
10.2021 - Current

Assistant Manager

Family Dollar
10.2018 - 09.2021

Associate of Arts - Computer Science and Programming

Miami Dade College

Associate of Science - Computer Programming, Specific Applications

Miami Dade College
Frank Aldana