Frank Allen
New Caney,TX
Summary
At C&S Wholesale, I spearheaded operations, enhancing efficiency and team productivity through effective staff evaluation and problem-solving. My leadership fostered a culture of growth, achieving notable customer satisfaction and operational improvements. Skilled in both team development and workflow optimization, I consistently delivered results by adapting to industry shifts and driving strategic initiatives.
Overview
23
23
years of professional experience
Work History
Supervisor of Operations
C&S Wholesale
09.2001 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
- Analyzed and reported on key performance metrics to senior management.
Education
High School Diploma -
Macarthur High School
Houston, TX06.1999
Skills
- Team Development
- Maintenance Oversight
- Staff Evaluation
- Recruitment and hiring
- Problem-Solving
- Workflow Optimization
- Planning and Implementation
- Operational Efficiency
Timeline
Supervisor of Operations
C&S Wholesale
09.2001 - Current
High School Diploma -
Macarthur High School
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