Frank Antonicelli
Warrenton,OR
Summary
Store Manager,
I believe in driving results by coaching training and motivating and empowering your team to be the best that they can possibly be. Everyone is capable of being great and it is my job to help them see how, experienced in driving an employee first culture change management Associate development business planning inventory control. In conflict resolution.
What can be expected for me?
Drive
Create and maintain a culture that is dedicated to exceeding all company expectations
Passion
Ensure all company, operational standards and expectations are meant while providing the perfect customer and employee experience
Commitment
Lead by example with integrity and professionalism
Overview
11
11
years of professional experience
Work History
Store Manager
Harbor Freight Tools USA
07.2023 - Current
- Manage daily store operations, ensuring compliance with company policies and procedures.
- Train and developed team members to enhance customer service skills and product knowledge.
- Oversee inventory management, including stock replenishment and loss prevention strategies.
- Implemented promotional displays, driving sales and enhancing customer engagement in-store.
- Analyze sales data to identify trends, optimizing product placement and merchandising strategies.
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers .
Operations Manager
Lowes Home Improvment
01.2021 - 07.2023
- Streamlined daily operations to enhance efficiency and reduce bottlenecks.
- Implemented process improvements resulting in increased productivity across teams.
- Coordinated cross-functional communication to ensure alignment on project goals.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Merchandising/Specialty Assistant Manager
The Home Depot Inc
10.2014 - 12.2020
- Led team in implementing operational improvements, enhancing workflow efficiency and service quality.
- Developed training programs for staff, fostering professional growth and enhancing team performance.
- Managed scheduling and resource allocation, ensuring optimal staffing levels to meet customer demands.
- Analyzed customer feedback to identify areas for improvement, driving strategic changes in service delivery.
- Mentored junior staff on best practices, promoting a culture of continuous learning and development within the team.
- Fostered a positive work environment by encouraging collaboration and open communication among team members.
Education
Huntington Beach High
Huntington Beach, CASkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Team leadership
- Retail inventory management
- Store merchandising
Timeline
Store Manager
Harbor Freight Tools USA
07.2023 - Current
Operations Manager
Lowes Home Improvment
01.2021 - 07.2023
Merchandising/Specialty Assistant Manager
The Home Depot Inc
10.2014 - 12.2020
Huntington Beach High
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