Frank Barka

• Designed and deployed custom cBot algorithms for the cTrader platform, optimizing strategies across crypto, forex, and equity indices including SPX500
• Applied technical analysis, backtesting, and real-time diagnostics to refine bot performance and reduce drawdown
• Integrated adaptive logic and risk management protocols to navigate volatile market conditions
• Continuously iterated strategies based on market behavior, performance metrics, and trading psychology principles
• Developed diagnostic workflows to monitor execution quality, slippage, and trade frequency across multiple brokers
• Remote
• Collaborated with fellow traders for sharing insights and refining strategies, enhancing collective success rates.
• Maintained strict adherence to regulatory guidelines, mitigating potential risks and penalties associated with noncompliance.

• Provided expert client support across platforms including Schwab, Salesforce, and Wealthbox, ensuring seamless interactions and issue resolution
• Applied project management skills to enhance business consulting and customer service success strategies
• Maintained high-quality service standards through proactive problem-solving and efficient communication
• Remote
• Developed rapport with customers, fostering long-term relationships and repeat business.
• Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.

• Facilitated professional communication between healthcare providers and clients' families, ensuring clarity around service offerings and maintaining trust through timely, empathetic follow-ups
• Digitized and organized physical contact records by transferring them into Google Workspace contacts, improving accessibility, searchability, and long-term data management
• Designed and implemented an intuitive physical and digital filing system, improving document accessibility and office efficiency by 30%
• Assisted 12 caretakers in preparing detailed client case notes and reports, documenting client care to strengthen cross-functional communication and decision-making processes, ensuring continuity of care
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Conducted thorough inspections of the home or office space while implementing strategic treatment plans, reducing infestations in residential and commercial properties
• Provided expert consultations on pest prevention strategies, enhancing customer satisfaction and retention
• Safely removed hazardous insect nests and sealed entry points, contributing to a 25% decline in repeat infestations
• Maintained inventory of pest control products and equipment, ensuring seamless service delivery
• Tested components and systems to evaluate performance and identify concerns.
• Performed troubleshooting and diagnosis on malfunctioning equipment.

• Led daily retail operations, including inventory management and staff supervision, maintaining a high-performance team
• Resolved customer concerns with professionalism, improving client retention and satisfaction scores
• Ensured compliance with health and safety regulations, fostering a secure shopping environment
• Assisted with staff training of 25 initiatives, increasing operational efficiency and employee engagement
• Established long-term client relationships through consistent delivery of high-quality products and services.
• Enhanced customer satisfaction by streamlining communication channels and improving response times.

Merit America, Virtual