20+ years experience in the SDLC as a Business Solutions Developer/Architect, a Business Analyst, and as a Project Manager. Returning to work and ready to leverage my IT, project management and business solutions skills with real life experience.
Overview
8
8
years of professional experience
Work History
Senior Business Analyst, PMO
NC Dept of Health and Human Services
10.2015 - 06.2018
Provided governance for 2 enterprise projects partnering daily with the PMO Portfolio Manager, PMO Project Manager, IT Team Leads, Business SMEs, and clients
Formulated a Business Analysis Management Plan methodology/document for current and future enterprise projects
Applied due diligence to refine a project’s highly complex impact into a very manageable project scope definition, traceable to NC DHHS’ business policy, financial/cost accounting operations, IT, social services and medical assistance groups
Authored most of the Project Management documents to comply with the State’s enterprise PMO documentation requirements
Heavy use of MS Visio and MS Excel to document system interfaces, data flows into and out the agency and data file dependencies between DHHS and its external business partners at the State and Federal levels
Utilized Sharepoint to manage document repository and HP ALM for requirements management
Required attendee for monthly Executive and Advisory Steering Committee meetings
Contract was extended for 2 additional years total due to superior performance
Senior Business Analyst
US Patent and Trademark Office
01.2014 - 09.2014
Managed business requirements across 8 concurrent USPTO custom solution and COTS integration projects
Partnered with project managers, technical leads and business partners to drive RFI and RFP solicitations for vendor-product offerings
Documented project scope change justifications, business requirements management processes, product evaluations and recommendations, and justifications for changes from RFI to RFP/RFQ
Senior Business Analyst / Solutions Architect
Pension Benefit Guaranty Corporation
11.2011 - 02.2013
Designed a work-flow management solution to integrate Oracle’s Enterprise Data Quality (EDQ) and an electronic data audit as a standard front end before new lines of business are integrated into the agency’s pension plan administration program Oracle databases
Performed all business requirements management tasks through the Functional Design, Solution Development and QA/UAT Test Plan phases for the BCVS project
Authored the Functional Requirements Document (FRD)
Principle POC for the triage of all defects during the QA-UAT Test Phase using HP’s Quality Center
Conferred daily with Project Leads, Business Analysts, Developers, Trainers, Actuaries and Auditors to mitigate gaps in the system design, Training Guides and business logic
Documented Interface Controls for external web services
All work performed in a SOA (Service Oriented Architecture) using Oracle’s APEX as the development platform
Business Analyst
RR Donnelley Publishing
06.2010 - 02.2011
Defined the business requirements to integrate multiple lines of business into RRD’s proprietary Open Source printing solutions
Project lifecycles mirrored Agile methodology with 2-3 month durations
Authored process flow diagrams, Business Requirements Documents (BRDs) for each line of business
Conferred with developers to document design specifications for IBM Mainframe (COBOL), UNIX, Perl-scripting, HP Powerstream, and Dialogue imaging specifications
Collaborated with other RRD facilities to meet Service Level Agreements (SLA)
Education
B.S. - Information Systems Management
Univ of MD Baltimore County (UMBC)
Baltimore, MD
Skills
Business Requirements Management
Functional Analysis & Decomposition
Business Process Management
Project Management Methodology
Risk and Change Management
Enterprise Business Solutions
Actuarial and Auditing Solutions
Database Access Optimization / SEO
Sharepoint
HP QC & ALM
MS Office (Outlook, Excel, PowerPoint, Word, Visio)