Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Frank Bellina

North Port,FL

Summary

I am an experienced commission based Sales Lead with several years of grocery retail experience. I have 20+ years of experience including management, inventory control, stocking shelves, display building and cross-merchandising. I have been in the wine/liquor industry for the past 5 1/2 years, all with RNDC out of Tampa, FL. My primary responsibility has been servicing Publix Supermarkets stores (Sarasota to Fort Myers markets). I have experience working in club accounts (Costco, Sam's and BJ's) and have a great working relationship in my current club account (Costco #1123 in Sarasota). One of my passions is building creative displays, I won the award for most creative display in the State of Florida with the Coppola Pizza display contest. I have also been awarded the Area Manager award for Casillero Del Diablo Halloween display and Top 3 for 1000 Stories display contest. My wife and I are relocating to Indiana and I hope to remain with RNDC and further my career.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Lead Comm

RNDC
Tampa, FL
06.2018 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Recommended, selected and located merchandise based on customer desires.
  • Monitored inventory levels of products in order to ensure adequate stock availability.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Maintained awareness of advertised items to accurately recite current pricing and promotions.
  • Shared product knowledge to suggest merchandise and services to customers.
  • Maintained attractive merchandise displays to maximize purchases.
  • Reset store displays for special events and seasonal merchandise changes.
  • Checked store shelves and restocked products from inventory in back room.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Organized sales floor to keep products and displays presentable and in sellable condition.

Grocery Manager

Publix Supermarkets
North Port, FL
10.2012 - 06.2018
  • Tracked sales data and identified trends in order to adjust pricing accordingly.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Scheduled shifts for employees based on business needs while adhering to labor laws.
  • Analyzed store's inventory and ordered merchandise and products to keep stock level.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Implemented new methods for reducing shrinkage and increasing profitability.
  • Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
  • Inspected equipment regularly to ensure proper functioning of refrigeration units.
  • Provided feedback on employee performance reviews during annual evaluations.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Oversaw daily operations of the store including opening and closing procedures.
  • Drove consistent grocery sales with effective merchandising and promotions implementation.
  • Developed and implemented store policies and procedures to ensure customer satisfaction.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Conducted weekly meetings with staff members to discuss performance goals.
  • Assisted customers with product selection when needed or requested.
  • Resolved customer complaints in a courteous and professional manner.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delivered expert customer service to store patrons and assisted with locating desired items.
  • Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Monitored inventory levels and stock shelves with new merchandise.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
  • Delegated work to staff, setting priorities and goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Recognized by management for providing exceptional customer service.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Sarasota High School
Sarasota, FL
06-1990

Skills

  • Stockroom Management
  • Sales Planning
  • Account Management
  • Upselling Strategies
  • Sales Promotions
  • Inventory Control
  • Product Merchandising
  • Visual Displays and Presentations
  • Sales Forecasting
  • Merchandise Displays
  • Teamwork and Collaboration
  • Inventory and Stocking
  • Brand Promotion
  • Meeting Sales Goals
  • Persistent and Resilient

Affiliations

  • Have dabbled in Home Brewing
  • I love building things and doing projects around the house
  • Hobbies include 3D printing miniature figures and painting them, making resin chess sets, woodworking and reading.
  • Run a fantasy football league, just having finished the 13th year
  • Brewery hopping with my wife, Carrie-Ann

Accomplishments

  • Most Creative Coppola Pizza display - State of Florida

Certification

  • State of Florida Department of Business and Professional Regulation #LQS21275, issued 01/08/2019

References

References available upon request.

Timeline

Sales Lead Comm

RNDC
06.2018 - Current

Grocery Manager

Publix Supermarkets
10.2012 - 06.2018

High School Diploma -

Sarasota High School

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Frank Bellina