Frank Betancourt
Portland
Summary
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Responsible, highly motivated and ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
6
6
years of professional experience
Work History
Plumber's Helper
Volunteer Work
07.2018 - Current
- Assisted plumbers with pipe layout and installation.
- Maintained records of work completed on jobsites.
- Assembled fittings including couplings, unions, valves correctly onto pipelines.
- Followed instructions from lead plumber accurately ensuring quality control standards were met at all times.
- Tested and checked systems to locate and correct leaks.
- Operated equipment and remained focused on safety at all times.
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
Cashier Assistant
Costco
10.2023 - 12.2023
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Retrieved items for customers and verified prices.
- Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
Education
High School Diploma -
David Douglas High School
Portland, OR06.2023
Skills
- Supply Management
- Hand and Power Tools
- Time Management
- Interpersonal Communication
- Safety Procedures
- Problem-Solving
- Vehicle Inspection
- Drain Cleaning
- Plumbing Troubleshooting
- Pipe installation
- Waste Disposal Systems
- Piping installation
- Job Site Safety
- Materials Handling
- Customer Service
- Teamwork and Collaboration
- Patience and Empathy
- Merchandise Restocking
- Customer Assistance
- Merchandise Packaging
- Customer Engagement
- Cleanliness and hygiene
Timeline
Cashier Assistant
Costco
10.2023 - 12.2023
Plumber's Helper
Volunteer Work
07.2018 - Current
High School Diploma -
David Douglas High School
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