Summary
Overview
Work History
Education
Skills
Additional Information
Certification
AdministrativeAssistant
Frank Blanquet

Frank Blanquet

Solution Engineer
Denver,CO

Summary

Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Very strong work ethic with a deep passion for gaining new knowledge and furthering understanding of enterprise systems. Familiar with project management and great communication style. .

Overview

10
10
years of professional experience
3
3
Certificates

Work History

Solution Engineer, Cloud Support

T-Mobile
10.2022 - Current
  • Acted as a trusted advisor to both internal teams and external clients, leveraging extensive industry knowledge to provide valuable insights and recommendations that guided decision-making processes.
  • Deployed complex solutions with enterprise size customers UCaaS with integration of other software
  • Streamlined internal processes for increased efficiency, focusing on project management and task delegation.
  • Cradlepoint NetCloud Manager - router configuration, GRE Tunnels, VLAN configuration, Security

Retail Associate Manager

T-Mobile
07.2017 - 10.2022
  • Resolved customer issues promptly, fostering positive relationships and ensuring repeat business.
  • Trained new employees on company policies, sales techniques, and customer service best practices.
  • Assisted in inventory management by accurately tracking stock levels and reordering merchandise as needed.
  • Maximized customer retention by consistently providing a positive, engaging in-store experience and promptly handling any concerns or feedback.

Store Manager

Verizon Wireless
06.2014 - 07.2017
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Education

Master of Science - Cyber Security

Western Governors University
Salt Lake City, UT
05.2001 -

Bachelor of Science - Information Technology, Cyber Security

Cal State University San Bernardino
San Bernardino, CA
05.2001 -

Skills

Network Architecture

Additional Information

Projects:

  • Enterprise Administration: Using Vsphere, setup functional infrastructure using Vyos and Vyatta routers using CLI, configured Pfsense, Server 2019. Implemented ACL, Snort, integrated Red Hat Linux with Windows Active Directory, SNMP monitoring
  • Windows Active Directory, DNS, Domain Controller, DHCP, Group Policy
  • Reverse Shell using Google Cloud Platform and Raspberry Pi
  • Neo4j Graph Database (DBMS): Multi Level Security (MLS), RBAC, Cypher Query Language

Certification

CompTIA Network+

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Frank BlanquetSolution Engineer