Frank Blanquet
Solution Engineer
Denver,CO
Summary
Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Very strong work ethic with a deep passion for gaining new knowledge and furthering understanding of enterprise systems. Familiar with project management and great communication style. .
Overview
12
12
years of professional experience
3
3
Certificates
Work History
Solutions Engineer, Government
T-Mobile
Denver, CO
02.2025 - 01.2026
Solution Engineer, Cloud Support
T-Mobile
10.2022 - 02.2025
- Acted as a trusted advisor to both internal teams and external clients, leveraging extensive industry knowledge to provide valuable insights and recommendations that guided decision-making processes.
- Deployed complex solutions with enterprise size customers UCaaS with integration of other software
- Streamlined internal processes for increased efficiency, focusing on project management and task delegation.
- Cradlepoint NetCloud Manager - router configuration, GRE Tunnels, VLAN configuration, Security
Retail Associate Manager
T-Mobile
07.2017 - 10.2022
- Resolved customer issues promptly, fostering positive relationships and ensuring repeat business.
- Trained new employees on company policies, sales techniques, and customer service best practices.
- Assisted in inventory management by accurately tracking stock levels and reordering merchandise as needed.
- Maximized customer retention by consistently providing a positive, engaging in-store experience and promptly handling any concerns or feedback.
Store Manager
Verizon Wireless
06.2014 - 07.2017
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
Bachelor of Science - Information Technology, Cyber Security
Cal State University San Bernardino
San Bernardino, CA 05.2001 -
Skills
Network Architecture
Routing Protocols: BGP, OSPF, RIP, ISIS, EIGRP
Cyber Security
Technical Writing
Troubleshooting and resolution
Help Desk Support
Project Management
Linux CLI
Additional Information
Projects:
- Enterprise Administration: Using Vsphere, setup functional infrastructure using Vyos and Vyatta routers using CLI, configured Pfsense, Server 2019. Implemented ACL, Snort, integrated Red Hat Linux with Windows Active Directory, SNMP monitoring
- Windows Active Directory, DNS, Domain Controller, DHCP, Group Policy
- Reverse Shell using Google Cloud Platform and Raspberry Pi
- Neo4j Graph Database (DBMS): Multi Level Security (MLS), RBAC, Cypher Query Language
Certification
CompTIA Network+