Frank Booth
Jefferson,GA
Summary
Sales Management Customer Retention Vendor Relations Leadership Resourceful Coaching & Mentoring Action Oriented Forecasting Contract Negotiation Risk Mitigation Auditing Prospecting
Overview
31
31
years of professional experience
Work History
Regional Director of Operations - West Region
Majors Management
08.2023 - Current
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
Area Sales Manager
Majors Management
08.2016 - 08.2023
- Direct 120 fuel retail store operators to ensure they perform at high-levels to meet company standards
- Perform routine store visits and grade designated stores to meet brand compliance and financial performance
- Improve brand compliance of fuel retail stores by 25% and sustain 90% amenability
- Identify branding, imaging and equipment issues that could lead to poor performance
- Anticipate and communicate all operational and financial issues with store to company management
- Support and promote positive rapport, technology training, and focus on building customer relationships in order to provide operators with excellent experiences at company retail stores.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Built lasting relationships with clients through outstanding customer service interactions.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
Department Manager
LOWE'S HOME IMPROVEMENT CENTER
01.2010 - 08.2016
- Optimized sales through systematic execution of supply chain management
- Established, managed, and nurtured vendor relationships
- Directed development and management of sales associates
- Consistently met and surpassed corporate set sales objectives in each quarter of tenure
- Provided customers with exemplary service by utilizing horticultural experience and expertise
- Assisted customers with technical concerns regarding various home improvement projects
- Managed price auditing, down-stocking and supply renewal.
Government Contract Analyst
MANSFIELD OIL COMPANY
02.2009 - 10.2009
- Managed contract accounts and acted as company liaison for local, state, and national government customers
- Resolved contract disputes, billing discrepancies, and delivery issues with government entities
- Researched and reviewed government bids for new business opportunities
- Instrumental in finding new opportunities to increase revenue with existing customers
- Excelled in a high-paced environment that demanded the ability to multi-task making quick and efficient decisions.
Research & Development Coordinator
Wayne Farms LLC
09.2008 - 02.2009
- Assisted in Innovation Central Laboratory formulation of new products from formula stage to eventual ship to customer for sampling
- Coordinated shipping of inventory from Oakwood plant to storage facilities
- Aided in implementation of ERP inventory software.
Sales Representative
HERTZ EQUIPMENT RENTAL
03.2005 - 11.2007
- Over ten years' experience selling heavy duty equipment for John Deer Agricultural, John Deere Light Construction, Hertz Equipment Rental Company and Sunbelt Rentals
- Executed competitive government bids on new equipment through defined specifications
- Marketed multiple agricultural and commercial equipment, including John Deere in NE Georgia
- Performed on-site customers visit to evaluate their needs.
Assistant Golf Professional
The Dunes West G.C.
01.1994 - 01.1997
- Oversight of day-to-day operations of a semi-private golf course
- Duties included daily management of pro shop, range facility, cart staff and on-course personnel
- Responsible for 30 employees (scheduling, payroll, etc.)
- Coordinated tournaments for large corporate outings as well as member events
- Became Interim Head Professional in September 1996.
Education
Bachelor of Arts - History And Political Science
Hampden-Sydney College
Hampden-Sydney, VA05.1992
Skills
- Operational Efficiency
- Data-driven decision-making
- Workforce Planning
- Strategic planning and execution
- Leadership training
- Strategic Planning
- Operations Oversight
- Process Improvements
- Teamwork and Collaboration
- Customer Service
- Team Leadership
- Decision-Making
- Customer Service Management
- Effective leader
- Relationship Building
- Customer Relations
- Staff training/development
- Staff Management
References
AVAILABLE UPON REQUEST
Timeline
Regional Director of Operations - West Region
Majors Management
08.2023 - Current
Area Sales Manager
Majors Management
08.2016 - 08.2023
Department Manager
LOWE'S HOME IMPROVEMENT CENTER
01.2010 - 08.2016
Government Contract Analyst
MANSFIELD OIL COMPANY
02.2009 - 10.2009
Research & Development Coordinator
Wayne Farms LLC
09.2008 - 02.2009
Sales Representative
HERTZ EQUIPMENT RENTAL
03.2005 - 11.2007
Assistant Golf Professional
The Dunes West G.C.
01.1994 - 01.1997
Bachelor of Arts - History And Political Science
Hampden-Sydney College
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