Frank Boyd

• Performed as a single-point-of-contact for key accounts; executed all services for client, such as testing, implementation, training, and ongoing support.
• Developed and maintained relationships within assigned accounts; improve client utilization and product/service adoption rates.
• Collaborated with customer contacts, including senior level executives, to define needs and provide solutions.
• Created strategic business plans for the key major and regional accounts.
• Understood competitive positions and threats to optimally compete vs. key competitors.
• Promoted and maintained the organization's brand image and identity within the marketplace.
• Developed sales goals for territory or area; manage all aspects of strategic sales initiatives for these regions.
• Provided input and assist in the development of presentations and other marketing collateral.
• Created and conduct in-depth sales presentations that highlight key benefits, ROI, and value the company's products/services.
• Identified and resolved risks associated with the delivery and/or provision of customer contracts; manage client expectations throughout the contract..
• Conducted and developed quarterly and annual account reviews to effectively manage account lifecycles.
• Analyzed, assessed, and documented client results to ensure customer needs are being met.
• Promoted awareness of new products and services to accounts.
• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Qualified leads, built relationships and executed sales strategies to drive new business.

* Effectively qualify leads and perform needs assessment, engaging technical resources
* Met and exceeded sales objectives at the Enterprise level
* Create, deliver, and manage client presentations, proposals and coordinate quarterly business reviews
* Conducted high-level conversations with C-level and VP-level Executives
* Utilize solution-selling and value-selling techniques to effectively guide sales processes to close
* Developed and maintained business within existing accounts, manage large, complex sales situations and sales campaigns
* Upsold and leveraged business from new and established customer relationships
* Worked strategically with management to deliver forecasts, identify trending opportunities, challenges, and provide recommended solutions
* Kept informed of product line, competition and industry trends
* Leverage key customer relationships for case studies

• Accurately forecasted volumes and revenues annually (including promotional sales) within deadlines
• Liaised Customers and internal teams to manage their availability and supply issues with Customers
• Maintained promotion calendar, in line with Marketing & Customer guidelines and co-ordinate implementation of all promotions in liaison with Marketing & POS teams
• Ensured all POS are checked for accuracy, in line with retailer guidelines, and issued to Customer within deadlines
• Managed and supported annual selling and activity schedule for Key Account - Strategy and business review meetings, range review and selling meetings
• Forecasted, tracked, and reported quantitative and qualitative performance on Key Account Performance Sales and Margin.
• Assisted in long-term strategic planning, customer budgeting
• Provided leadership to directors of sales team via ongoing communications, zone presentations and individual coaching.
• Ensured all POS is checked for accuracy, in line with account guidelines and issued to Customer within deadlines.
• Developed sales strategy based on research of consumer buying trends and market conditions
• Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones