Frank Brady
CHERRY HILL,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Fedex Courier
Federal Express
Mt Laurel , NJ
05.2009 - Current
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Drove company vehicle to transport goods between locations safely and efficiently.
- Ensured all packages were properly labeled and sealed.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Coordinated parcel delivery using strong time management skills.
- Documented pickups and deliveries and submitted reports after shift.
- Delivered items to residential addresses within specified time frames.
- Loaded and unloaded cargo from trucks, vans, and containers.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
- Checked and secured package loads before deliveries.
- Provided excellent customer service by answering questions about delivery status.
- Developed delivery route understanding to avoid high traffic and construction areas.
Restaurant Owner/Operator
Fran-Lin, Inc
Voorhees, NJ
04.1999 - 05.2008
- All operation and management of a million dollar per year gross sales restaurant. Eat in, take out, and delivery.
- Monitored daily operations including customer service delivery, kitchen production levels, cash handling procedures.
- Negotiated contracts with vendors for food supplies, equipment purchases, catering services.
- Created budgets for food costs, staffing needs, overhead expenses, and capital investments.
- Identified areas of improvement in restaurant operations, staff training, menu development, pricing, and inventory management.
- Reviewed financial statements and analyzed sales data to identify trends and develop new business opportunities.
- Updated the restaurant's website regularly with new menus items or promotional offers.
- Managed payroll activities including processing time sheets and tracking employee hours worked.
- Hired and trained new staff members to ensure compliance with safety regulations and operational standards.
- Conducted regular inspections of the premises to ensure cleanliness standards are met.
- Developed and implemented comprehensive marketing strategies to increase customer satisfaction and loyalty.
- Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Trained staff, facilitated staff meetings and spearheaded menu development.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Managed food preparation, guest interaction, quality control and customer relations.
Pharmacy Technician
Jefferson Hospital
Philadelphia, PA
03.1998 - 03.1999
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Assisted in training new employees on pharmacy procedures.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Interpreted and processed medication orders under supervision of pharmacist.
Pharmacy Technician
Hahnemann Hospital
Philadelphia, PA
03.1996 - 03.1998
- All duties related to inpatient pharmacy tech duties. see above.
Billing Specialist
Graduate Hospital
Philadelphia, PA
01.1990 - 12.1995
- Answered customer inquiries regarding billings, payments, account status.
- Investigated and resolved issues to maintain billing accuracy.
- Processed and sent invoices, adjustments and credit memos to customers.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Worked closely with patients to discuss payment arrangements when needed.
- Resolved discrepancies between customers' remittances and invoices received.
- Provided support to other departments within the organization as needed.
- Maintained accurate records of collections, adjustments and denials in the system.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Managed account receivables to maintain payments within net terms.
Billing Specialist
Parkview Hospital
Philadelphia, PA
09.1987 - 01.1990
- All duties related to hospital billing. see above.
Education
Associate of Arts - General
Community College of Philadelphia
Philadelphia, PA01-1990
High School Diploma -
Northeast Catholic
Philadelphia, PA06-1987
Skills
- CDL Class B license
- All work related to house rehab and flipping
- Clean Driving Record
- Customer Service
- Heavy Lifting
- Dispatch Collaboration
- Working Independently
- Issue Escalation
- Package Delivery and Pick-Up
- GPS Navigation
- Attention to Detail
- Business Processes and Procedures
- Logistics and Transportation
- Schedule Adherence
- Route Planning
Affiliations
- Part time house flipper. Attention to detail in completing full remodeling of residential homes.
Accomplishments
- Owner operator of full service family style restaurant 10 years.
- CDL class B driver. Perfect attendance records. Hazmat agent. Outstanding achievement awards.
Certification
- CDL Class B.
Timeline
Fedex Courier
Federal Express
05.2009 - Current
Restaurant Owner/Operator
Fran-Lin, Inc
04.1999 - 05.2008
Pharmacy Technician
Jefferson Hospital
03.1998 - 03.1999
Pharmacy Technician
Hahnemann Hospital
03.1996 - 03.1998
Billing Specialist
Graduate Hospital
01.1990 - 12.1995
Billing Specialist
Parkview Hospital
09.1987 - 01.1990
Associate of Arts - General
Community College of Philadelphia
High School Diploma -
Northeast Catholic
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