Dependable professional with a strong background in customer service. Skilled in problem-solving and fostering positive customer relationships. Committed to delivering exceptional service and enhancing customer satisfaction.
Overview
32
32
years of professional experience
Work History
Visiting Veteran
Virtua Hospital Vorhees
Vorhees, NJ
08.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Front End (cashier)
ShopRite of Medford
Medford, NJ
03.2018 - 07.2022
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and balanced daily receipts.
Provided exceptional customer service, resolving issues promptly to enhance satisfaction.
Assisted in training new cashiers on operational procedures and best practices.
Developed rapport with customers, fostering loyalty through personalized service interactions.
Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
District Manager
Philadelphia Inquirer
Philadelphia, PA
02.1994 - 11.2005
Led cross-functional teams to enhance operational efficiency across multiple districts.
Developed and implemented strategic marketing initiatives to increase audience engagement.
Analyzed market trends and competitor performance to inform decision-making processes.
Mentored district managers to foster leadership skills and improve team outcomes.
Oversaw budget management, ensuring alignment with organizational goals and financial health.
Collaborated with editorial teams to align content strategy with audience needs and preferences.
Supervised various locations, enforcing high-quality standards of operation.
Education
No Degree - Boot Camp
United States Navy
Great Lakes, IL
12.1978
Psych Tech - Medical Social Work
United States Navy
Portsmouth, VA
12.1979
Hospital Corpsman - Medical
United States Navy
San Diego, CA
07.1979
High School Diploma -
Bogota High School
Bogota, NJ
06.1977
Skills
Friendly, positive attitude
Problem-solving
Flexible and adaptable
Dependable and responsible
Excellent communication
Accomplishments
Collaborated with team of supervisors in the development of helping veterans.
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
Watching Movies and TV Shows
Animal Care
Participating in various activities, including fishing, gardening, and spending time with my grand children