Hi, I’m
Frank Bravo
Sacramento,CA
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
years of professional experience
3
Certifications
Work History
Gallaway Commercial Inc.
Research Analyst / Business Development Representative
12.2022 - 6 2024
Job overview
- Analyzed large volume of data to identify patterns, trends and correlations.
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Stayed up-to-date with industry developments through regular participation in conferences and workshops, ensuring relevance of research outputs.
- Supported senior management in making informed decisions by delivering timely and accurate research findings.
- Used software to evaluate and interpret data.
- Created visualizations to present research data and findings to stakeholders.
- Boosted team efficiency with rigorous attention to detail and adherence to deadlines when completing projects.
- Evaluated project viability using risk assessment techniques, enabling more effective resource allocation decisions.
- Used varied statistical and data analysis techniques to draw conclusions from research.
- Contributed to business growth by identifying potential clients opportunities through thorough analysis of market conditions.
- Provided actionable recommendations based on extensive competitor analysis, driving competitive advantage in the marketplace.
- Performed cost-benefit analyses for proposed projects, assisting in prioritization and resource allocation decisions.
- Established strong relationships with key industry contacts to gather valuable insider information on market trends and developments.
- Developed algorithms and software to automate data gathering and analysis processes.
- Assembled reports and presentations to share insights and recommendations with stakeholders.
Berkshire Hathaway/Pacific Wholesale Mortgage
Real Estate Agent and Mortgage Broker (Owner Associate) /Mortgage Loan Advisor
03.2022 - Current
Job overview
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
Big Valley Mortgage DBA American Pacific Mortgage Corporation
Loan Officer
03.2021 - 02.2022
Job overview
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Contributed to the growth of the organization by actively participating in various marketing initiatives aimed at promoting its loan products and services.
- Maintained an extensive knowledge of current market trends and industry changes to provide accurate advice to clients.
- Maintained strict confidentiality of bank records and client information.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Examined customer loan applications for loan approvals and denials.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Conducted thorough credit analysis to minimize risk exposure for the financial institution.
- Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
- Developed systems to efficiently track loan documents and enhance accuracy.
- Utilized risk management strategies to attain high loan approval rates.
- Developed strong partnerships with real estate agents, generating a consistent pipeline of referrals and new business opportunities.
Roseville Toyota
Sales Consultant
03.2012 - 02.2020
Job overview
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Followed up with existing customers to provide additional support and address concerns.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Stayed knowledgeable on latest Toyota updates, innovations and technological advancements through continuous training.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Maximized customer retention by resolving issues quickly.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Education
The CCIM InstituteChicago
Certificate of Completion from Financial Analysis And Market Analysis
05.2001
University Overview
- Certificate of Completion in Corporate Services Representation
- Certificate of Completion in Lease Modification Strategies and Solutions
- Certificate of Completion in Surviving Volatile Markets: Mitigating Risk
- Certificate of Completion in Syndication and Crowdfunding
- Relevant Coursework: Certificate of Completion in Lease Modification Strategies and Solutions & Certificate of Completion in Corporate Services Representation
Folsom High SchoolFolsom, CA
High School Diploma
05.2001
University Overview
- Professional Development: Business administration
- 3.5 GPA
- Ranked in Top 25% of class
- Extracurricular Activities: Football
Skills
Strategic Business Development
Advanced Sales Techniques and Negotiation Skills
Expert Client Relationship Management
Comprehensive Market Analysis and Strategic Planning
Sophisticated Data Analysis for Informed Decision-Making
Effective Public Speaking and Presentation Skills
Proficient Cold Calling and Lead Generation
Efficient CRM Management and Client Nurturing
Precision Goal Setting and Achievement Tracking
Continuous Learning and Adaptability
Organization and Time Management
Dependable and Responsible
Data Entry
Problem-Solving
Customer Service
Computer Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Certification
NMLS DFPI (MLO), 2092492
Awards
- Distinguished Speaker Award-Toast Masters International January 2022
- Domination Award -United Wholesale Mortgage (UWM) June 2022 (UWM is the #1 Mortgage Lender in the Country)
- Top Salesman of the Year Award for 2019 - Roseville Toyota (Roseville Toyota is the #1 volume auto dealership in Norther CA and #11 in the Nation)
Accomplishments
Distinguished Speaker Award-Toast Masters International January 2022
Domination Award -United Wholesale Mortgage (UWM) June 2022 (UWM is the #1 Mortgage Lender in the Country)
Top Salesman of the Year Award for 2019 - Roseville Toyota (Roseville Toyota is the #1 volume auto dealership in Norther CA and #11 in the Nation
Affiliations
- Toastmasters
Timeline
Research Analyst / Business Development Representative
Gallaway Commercial Inc.
12.2022 - 6 2024
Real Estate Agent and Mortgage Broker (Owner Associate) /Mortgage Loan Advisor
Berkshire Hathaway/Pacific Wholesale Mortgage
03.2022 - Current
Loan Officer
Big Valley Mortgage DBA American Pacific Mortgage Corporation
03.2021 - 02.2022
Sales Consultant
Roseville Toyota
03.2012 - 02.2020
The CCIM Institute
Certificate of Completion from Financial Analysis And Market Analysis
05.2001
Folsom High School
High School Diploma
05.2001
Availability
See my work availability
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