Frank Bruechner
Mary Esther,USA
Summary
Business professional with experience in digital marketing for small to medium-sized businesses. Proven ability to manage teams, develop strategies, and build client relationships.
Overview
12
12
years of professional experience
Work History
Business Consulting Team Manager
Footbridge Media
Pensacola, USA
02.2024 - Current
- Led a team of consultants, optimized processes and implemented continuous training for new products, services, and software.
- Collaborated with Citations and Onboarding teams to increase client ticket completion by 26%.
- Successfully led 3 cross-functional and operational initiatives when creating new processes for the Consulting Team.
- Collaborated with Operations Management and Support Management on new standard operating procedures involving implementation of software usage into both teams every day processes.
- Showcased ability to translate business needs into effective solutions through process analysis by increasing client retention rate by 18% in 2024.
CRM & Marketing Manager
UTS Systems
Fort Walton Beach, USA
11.2022 - 01.2024
- Led CRM design and implementation, tailoring to specific needs, demonstrating ability to understand operations, workflows, and pain points in various sales branches.
- Managed CRM platform, tracked sales cycles, and forecasted revenue, in order to highlight potential areas for process improvement and operational efficiency.
- Identified business opportunities for various Sales branches of the company through Sales Data trends, increased quote to invoice accuracy and forecasting by 12%.
- Managed social media, website redesign, and marketing materials, and collaborated with sales teams, and senior leadership.
- Increased companies digital presence with a 46% uptick in Social Media traffic.
Age Group Club Swimming Coach/Head Administrative Manager
Coast Aquatics
Destin, USA
05.2013 - 06.2023
Financial Professional
New York Life
Jacksonville, USA
06.2020 - 12.2022
- Consulted with management on benefit package implementation.
Social Media Marketing Specialist
Southern Events LLC
Fort Walton Beach, USA
01.2019 - 10.2021
Education
B.S.B.A. - Comprehensive Marketing
University of West Florida
Pensacola, FL01.2019
Skills
- Project management
- Operational efficiency
- Process optimization
- Team management
- Client retention
- Data analysis
- Sales forecasting
- Digital marketing
- Process analysis
- Staff development
- Cross-functional collaboration
Timeline
Business Consulting Team Manager
Footbridge Media
02.2024 - Current
CRM & Marketing Manager
UTS Systems
11.2022 - 01.2024
Financial Professional
New York Life
06.2020 - 12.2022
Social Media Marketing Specialist
Southern Events LLC
01.2019 - 10.2021
Age Group Club Swimming Coach/Head Administrative Manager
Coast Aquatics
05.2013 - 06.2023
B.S.B.A. - Comprehensive Marketing
University of West Florida
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