Award-winning Automotive General Manager with a proven record of leading high-volume import and luxury dealerships. Highly effective in desking, closing, and developing high-performing teams, with deep expertise across variable and fixed operations. Strong background in pre-owned operations that consistently drives revenue and profitability. Experienced in overseeing multiple rooftops and leading teams of 75+ employees while maintaining excellent CSI results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Pre-Owned Director
Mercedes-Benz of Clearwater
Clearwater, FL
01.2025 - Current
Oversee day-to-day operations of a high-volume pre-owned department with inventory levels exceeding $8-10M.
Appraise trade-ins and off-lease vehicles to ensure competitive valuations.
Direct acquisition, wholesaling, reconditioning, pricing, and inventory strategy.
Increased department gross profit by over 20% year-over-year.
Achieved #2 CPO dealer in the region and #1 CPO EV dealer in the state.
General Sales Manager
Jacobs Mitsubishi / VinFast
New Port Richey, FL
07.2024 - 01.2025
Led day-to-day operations of sales departments with inventory levels of 250+ vehicles.
Hired and trained a new sales and management team.
Increased CRM close rate from 9% to 14% and boosted sales volume by 50%.
Increased F&I PVR from $1,820 to $2,950 through improved sales and desking processes.
Executive General Manager | Group VP of Pre-Owned
INFINITI of Akron | JDS Automotive Group
Akron, OH
05.2018 - 02.2024
Recruited during a 3 store acquisition to lead the turnaround and ongoing operations of INFINITI of Akron while also serving on the Executive Leadership team to oversee operations group-wide.
Took variable operations at Akron from last in the district to #1 in volume and SSI within 12 months.
Oversaw pre-owned operations group-wide, including acquisition strategy, pricing, inventory levels, and exit strategies.
Hired and trained an acquisition department that led to an increase in annual revenue by over $20M group-wide.
Worked with the corporate Fixed Ops Director to develop service SOPs, leading to increased fixed revenue by over 25% at 3 Northeast Ohio locations.
Appointed General Manager of 2nd location, Airport INFINITI in June 22.
Achieved $100K net profit increase at Airport INFINITI within five months.
Responsible for reviewing monthly financial statements for all 5 locations and reporting areas of opportunity with ownership.
Recognized with multiple awards for dealership volume, profitability, and customer satisfaction.
Ken Ganley Auto Group
(12 Years of Progressive Leadership)
Akron, OH
03.2006 - 05.2018
Executive General Manager — Ken Ganley Nissan
Ken Ganley Auto Group
Akron, OH
07.2014 - 05.2018
Led variable and fixed operations with 70+ employees and inventory exceeding over 500 vehicles.
Increased sales volume from under 75 to over 250 units per month within 12 months.
Expanded fixed operations by over 80%, opening a secondary service location.
Earned Nissan Award of Excellence (2016–2017), first in store history.
Sales Manager / F&I Manager (Promoted Internally)
Ken Ganley Auto Group
Akron, OH
03.2006 - 07.2014
Advanced from sales into Sales Manager and F&I Manager roles.
Earned JM&A certification and built strong lender and OEM relationships.