Frank Cacciola
Queens,NY
Summary
Retired IT professional seeks job to supplement income. Very personable, dependable and likable with good interpersonal skills and a lot of patience.
Overview
32
32
years of professional experience
Work History
Systems Analyst
Citibank
New York, NY
04.1987 - 04.2019
- Provided client support on system operation and troubleshooting.
- Enhanced system efficiency by identifying and resolving complex technical issues.
- Resolved malfunctions with systems and programs through troubleshooting.
- Diagnosed, troubleshot and resolved network and system problems.
Education
Bachelor of Arts - Psychology
SUNY Oneonta
Oneonta, NYSkills
- Excellent people skills
- Teamwork and Collaboration
- Problem-solving skills
- Listening Skills
- Reliable and punctual
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Excellent Written and Verbal Communication
- Customer Needs Assessment
Timeline
Systems Analyst
Citibank
04.1987 - 04.2019
Bachelor of Arts - Psychology
SUNY Oneonta