Frank Caligiuri
Big Lake,MN
Overview
9
9
years of professional experience
Work History
Route Coordinator
Anoka Hennepin Schools
08.2018 - 04.2024
- Reduced delivery times with effective communication between drivers, dispatchers, and customers.
- Resolved scheduling conflicts swiftly, ensuring seamless service to all students.
- Optimized routing software usage within the department, streamlining workflow processes for maximum effectiveness.
- Improved route efficiency by analyzing performance data and implementing optimized schedules.
Dispatch Manager
MTI
09.2015 - 08.2018
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.
Education
Associate Of Applied Science - Business Administration
Minnesota School of Business
Minneapolis, MN12.2008
Skills
- Transportation knowledge
- Scheduling proficiency
- Geographical awareness
- Customer Consultation
- Route coordination
- Schedule Management
- Route Optimization
- Positive Attitude
- Attention to Detail
- Critical Thinking
- Computer Skills
- Clear Communication
- Email and Phone Communication
- Decision-Making
- Customer Relations
- Team Management
- Basic Mathematics
- MS Office
- Staff Supervision
Timeline
Route Coordinator
Anoka Hennepin Schools
08.2018 - 04.2024
Dispatch Manager
MTI
09.2015 - 08.2018
Associate Of Applied Science - Business Administration
Minnesota School of Business
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