Frank Capobianco
Warwick,RI
Summary
Focused and reliable Waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
2
2
years of professional experience
Work History
Waiter
Bella Restaurant
11.2020 - 10.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Waiter
Prospectors Pizza And Ale House
05.2022 - 07.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Used cash registers and credit card machines to cash out customers.
- Stayed up-to-date on menu changes to help customers make food choices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Cook
Iannuccilli's Restaurant
01.2021 - 03.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
High School Diploma -
Warwick Veterans Memorial High School
Warwick, RI06.1996
Skills
- Guest Relations Management
- Cool Under Pressure
- Able to Lift 30 Pounds
- Food Spoilage Prevention
- Waiting Tables
- Special Requests and Substitutions
- Specials Promotion and Upselling
- TIPS Certification
Timeline
Waiter
Prospectors Pizza And Ale House
05.2022 - 07.2022
Cook
Iannuccilli's Restaurant
01.2021 - 03.2021
Waiter
Bella Restaurant
11.2020 - 10.2022
High School Diploma -
Warwick Veterans Memorial High School
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