Frank Cervantes
Richmond
Summary
Hey, my name is Frank. I'd say I'm a pretty chill guy. I've worked in the restaurant industry for quite some time now, and that is where I also became a bartender. My family owns a catering company that works all over Houston, and we've always enforced that the customer is always right, and things will go perfectly and according to the plan. I'm great at communicating, and I love having everything organized. I'd say I'm one to think ahead about what I can do today to benefit me tomorrow.
Overview
7
7
years of professional experience
Work History
Server
Los Chef Hermanos
Houston
01.2020 - Current
- Provided exceptional customer service in fast-paced restaurant environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new servers on menu items and service standards.
- Maintained cleanliness and organization of dining area and utensils.
- Mixed cocktails and beverages based on customer preferences and recipes.
- Maintained cleanliness and organization of bar area and equipment.
- Provided excellent customer service to enhance guest experience.
- Managed inventory levels for spirits, mixers, and garnishes.
- Trained new bartenders on drink preparation and service standards.
- Handled cash transactions accurately during busy service periods.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
Bartender
Los Chef Hermanos
Houston
01.2020 - Current
- Mixed cocktails and beverages based on customer preferences and recipes.
- Maintained cleanliness and organization of bar area and equipment.
- Provided excellent customer service to enhance guest experience.
- Managed inventory levels for spirits, mixers, and garnishes.
- Trained new bartenders on drink preparation and service standards.
- Implemented safety protocols to ensure compliance with health regulations.
- Handled cash transactions accurately during busy service periods.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
Cook
los chefs hermanos
Houston
01.2020 - Current
- Prepared diverse menu items in a fast-paced kitchen environment.
- Maintained cleanliness and organization of kitchen and workstations.
- Collaborated with team members to ensure timely meal service.
- Operated kitchen equipment safely and efficiently during food preparation.
- Assisted in inventory management and ordering of kitchen supplies.
- Developed daily specials based on seasonal ingredients and customer preferences.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Cook
Chic-Fil-A
Richmond
10.2018 - 08.2019
- Prepared diverse menu items in a fast-paced kitchen environment.
- Maintained cleanliness and organization of kitchen and workstations.
- Collaborated with team members to ensure timely meal service.
- Followed food safety guidelines to maintain high hygiene standards.
- Developed daily specials based on seasonal ingredients and customer preferences.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Education
High School Diploma -
Foster High School
Richmond, TX05-2021
Skills
- Customer service
- Cocktail preparation
- Menu knowledge
- Inventory management
- Cash handling
- Food safety compliance
- Team collaboration
- Conflict resolution
- Effective communication
- Problem solving
- Organizational skills
- Time management
- Attention to detail
Affiliations
- i love to travel
- i love snorkeling
- i also love soccer
- i do professional photography
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server
Los Chef Hermanos
01.2020 - Current
Bartender
Los Chef Hermanos
01.2020 - Current
Cook
los chefs hermanos
01.2020 - Current
Cook
Chic-Fil-A
10.2018 - 08.2019
High School Diploma -
Foster High School
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