Frank Champion
McAllen ISD
Edinburg,Texas
13
years of professional experience
Experienced technical support professional specializing in on-site coordination and problem resolution. Proven track record of enhancing customer satisfaction through timely and effective solutions.
Work History
Technical Support
13 Years 5 Months- Provided technical support to customers, resolving complex issues in a timely manner.
- Enhanced customer satisfaction by providing timely and accurate technical support for POS system.
- Provided technical support during new equipment installations, ensuring proper functioning after commissioning.
- Enhanced customer satisfaction by providing timely and accurate technical support for POS system.
- Provided exceptional technical support, addressing client concerns and ensuring their needs were met.
- Provided comprehensive technical support to clients, resulting in increased customer satisfaction ratings.
- Improved customer satisfaction by providing timely and efficient technical support.
- Provided technical support for troubleshooting equipment malfunctions, minimizing downtime.
- Increased user satisfaction by providing timely, effective technical support and training resources.
- Enhanced customer satisfaction by providing efficient technical support and timely solutions.
- Improved customer satisfaction by providing timely and accurate technical support for various products.
- Create informative videos of district technology initiatives for district wide distribution.
Education
Associate of Applied Science - Electronics & Computer Maintenance Technology
Skills
Technical support provision
Technical assistance
Technical support coordination
Remote technical supporttt
Technical support experience
District-wide recordings
District-wide videos
Timeline
Technical Support
McAllen ISD
04.2013 - CurrentRead More
South Texas College
Associate of Applied Science from Electronics & Computer Maintenance Technology
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