Frank Clark
Grand Island,Nebraska
Summary
Adept at enhancing customer satisfaction and streamlining kitchen operations, I leveraged strong cooking techniques and exceptional organizational skills at Buffalo Wild Wings to ensure high-quality food preparation and safety. My proactive approach in multitasking and sanitation practices significantly contributed to a positive dining experience, showcasing my ability to meet and exceed employer expectations. Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.
Overview
17
17
years of professional experience
Work History
Cook
Buffalo Wild Wings
09.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Cook
Wendys Fast Food
09.2023 - 06.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Manager's Assistant
Burger King
01.2022 - 07.2023
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
Manager's Assistant
McDonald's
03.2021 - 07.2022
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Scheduled meetings and managed calendar.
- Utilized Software to create and edit correspondence, documents, and materials.
Manager on Duty
McDonald's Restaurant
01.2019 - 04.2021
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
Woodfire Grill
Applebee's
09.2015 - 01.2016
- Streamlined grill cleaning processes to reduce downtime between uses, optimizing the workflow in the kitchen.
- Ensured customer satisfaction by providing consistently high-quality grilled dishes prepared on immaculate equipment.
- Assisted in inventory management by monitoring supplies of grill-cleaning materials, preventing shortages or waste.
Sandwich Artist
Firehouse Subs
01.2013 - 12.2014
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
Open Grill
Applebee's
01.2012 - 12.2013
- Streamlined office processes by implementing efficient filing systems and organizational tools.
- Maintained accurate records of office inventory levels, proactively ordering supplies when needed to prevent shortages.
- Enhanced team collaboration through effective communication and coordination of tasks.
- Prepared informative reports for management, providing insights and recommendations to inform strategic decision-making processes.
Cook's Assistant
Fuddruckers Restaurants LLC
12.2012 - 01.2013
- Worked with chef to prepare daily food specials and other supplies.
- Followed recipes closely for consistent taste, quality and presentation.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepared food orders to support waitstaff and other team members.
Cashier Assistant
Conoco Gas Station
02.2012 - 12.2012
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
Salad Maker
Outback Steakhouse
07.2011 - 01.2012
- Improved customer satisfaction by consistently providing fresh and high-quality salads.
- Assured consistency across all salad offerings by following established recipes and closely monitoring the outcome.
- Enhanced salad presentation with attention to detail and creative arrangements.
- Demonstrated excellent multitasking abilities by preparing multiple orders simultaneously without sacrificing quality or accuracy.
- Mastered various knife skills, chopping and slicing ingredients quickly without compromising quality.
- Achieved higher levels of teamwork among kitchen staff through effective communication and collaboration during busy shifts.
- Maintained a clean and sanitary work environment, adhering to all health department regulations and guidelines.
- Reduced food waste by utilizing proper portion control techniques and monitoring inventory levels.
- Contributed to overall workplace safety by promptly addressing spills or other hazards within the salad prep area.
- Promoted a positive work atmosphere by setting high standards for self-performance and encouraging others to do the same.
- Adapted quickly to changing menu items or customer preferences, adjusting recipes as needed for maximum satisfaction.
- Ensured timely delivery of orders through efficient assembly line organization and communication with other team members.
- Prepared salads, soups and sandwiches for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished serving stations with fresh food and cleaned up spills.
Waiter/Cook
Ocharleys
10.2007 - 05.2011
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
Administrative Medical Assistant -
Ultimate Medical Academy - Clearwater
Clearwater, FL05.2013
Skills
Customer Service
Timeline
Cook
Buffalo Wild Wings
09.2024 - Current
Cook
Wendys Fast Food
09.2023 - 06.2024
Manager's Assistant
Burger King
01.2022 - 07.2023
Manager's Assistant
McDonald's
03.2021 - 07.2022
Manager on Duty
McDonald's Restaurant
01.2019 - 04.2021
Woodfire Grill
Applebee's
09.2015 - 01.2016
Sandwich Artist
Firehouse Subs
01.2013 - 12.2014
Cook's Assistant
Fuddruckers Restaurants LLC
12.2012 - 01.2013
Cashier Assistant
Conoco Gas Station
02.2012 - 12.2012
Open Grill
Applebee's
01.2012 - 12.2013
Salad Maker
Outback Steakhouse
07.2011 - 01.2012
Waiter/Cook
Ocharleys
10.2007 - 05.2011
Administrative Medical Assistant -
Ultimate Medical Academy - Clearwater
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