Summary
Overview
Work History
Education
Skills
Skills
Coursework
Timeline
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Frank C. Noonan

Waldorf,MD

Summary

Stock Room Associate at Coach Outlet with expertise in inventory management and employee training. Improved operational efficiency through innovative tracking procedures and high-quality customer service. Proficient in Microsoft Office 365 and conflict resolution, enhancing team performance and ensuring effective order fulfillment.

Overview

4
4
years of professional experience

Work History

Stock Room Associate

Coach Outlet
Oxon Hill, MD
08.2021 - Current
  • Spearhead daily processing of online orders, ensuring seamless fulfillment, and timely delivery to enhance customer satisfaction.
  • Lead dual roles as a cashier and floor associate, providing top-tier customer service, and contributing to a premium shopping experience.
  • Curate and maintain visually compelling marketing floor displays, aligning with brand standards and strategies.
  • Oversee inventory control and management, optimizing stock levels, and improving organization to streamline operations.
  • Develop and implement enhanced inventory tracking procedures, increasing accuracy and efficiency in warehouse management.
  • Train and mentor new hires in e-commerce operations, standardizing onboarding processes to improve team performance and productivity.
  • Processed returns, exchanges, and transfers in accordance with company policy.
  • Organized merchandise and stockroom shelves to ensure a neat and orderly display.
  • Participated in store recovery to keep merchandise displays neat and organized.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Executed price changes, markdowns, and transfers as directed.

Education

Bachelor of Science - Human Resource Management, Cybersecurity

University of Maryland Global Campus
Adelphi, MD
05.2026

Associate of Science - Psychology/ Social Work

Rappahannock Community College
Warsaw, VA
05.2024

Skills

  • Compliance management
  • Employee training
  • Process improvement
  • HRIS expertise (Workday, SAP, UKG)
  • Client relations
  • Professional correspondence
  • Conflict resolution
  • Microsoft Office 365 proficiency (Teams, OneNote, SharePoint, Excel)
  • Python programming
  • Data entry and reporting
  • Team collaboration
  • Initiative-driven mindset
  • Attention to detail
  • Adaptability skills
  • Customer service excellence
  • Inventory management
  • Order preparation
  • Efficiency and speed

Skills

Compliance Management, Employee Training, Process Improvement, HRIS Familiarity (Workday, SAP, UKG), Client Relations, Professional Correspondence, Conflict Resolution, Microsoft Office 365 (Teams, OneNote, SharePoint, Excel), Python, Data Entry & Reporting, Team Collaboration, Initiative-Driven, Attention to Detail, Adaptability

Coursework

  • Human Resource Management (HRMN 300), Studied strategic HR functions, including employment laws, labor relations, diversity management, and organizational success.
  • Organizational Communication (HRMN 302), Examined communication structures in the workplace, focusing on managerial effectiveness and negotiation techniques.
  • Labor Relations (HRMN 362), Researched labor relations processes, collective bargaining, employee grievances, and unionization in modern workplaces.
  • Information Systems in Organizations (IFSM 300), Analyzed business strategies and how technology solutions drive strategic outcomes, with a focus on HR information systems (HRIS).
  • Fundamentals of Computer Troubleshooting (CMIT 202), Developed skills in diagnosing and resolving computer hardware/software issues, emphasizing system security and maintenance.
  • The Total Rewards Approach to Compensation Management (HRMN 395), Explores compensation philosophies beyond just monetary rewards, focusing on the entire employee value proposition.
  • Organizational Culture and Change (HRMN 367), An examination of the nature, definitions, theories, and aspects of organizational culture. The goal is to apply knowledge of organizational culture to develop a change-management plan.
  • Talent Acquisition and Management (HRMN 400), A study of the role of human resource management in the strategic planning and operation of organizations, including staffing, onboarding, recruiting, performance appraisal systems, and compensation and labor/management issues.

Timeline

Stock Room Associate

Coach Outlet
08.2021 - Current

Bachelor of Science - Human Resource Management, Cybersecurity

University of Maryland Global Campus

Associate of Science - Psychology/ Social Work

Rappahannock Community College

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Frank C. Noonan