Frank Corso
FL
Summary
Dynamic leader and small business owner with a strong track record in the financial services industry. Skilled in leadership, operations, sales, process management, and optimizing client experiences. Results-oriented sales professional with a Master of Business Administration and expertise in project management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Insurance Agent/Owner
FMC Insurance Group (State Farm)
06.2020 - Current
- Successfully built a small business in the Mid Atlantic Region, specializing in Insurance and Financial Services.
- Fostering community growth and meeting diverse client needs through comprehensive marketing strategies that incorporate in-person, virtual, and hybrid approaches.
- Overseeing all aspects of operations, budgeting, hiring, training, customer retention, and ensuring high levels of service and satisfaction.
- Educated clients on the importance of adequate insurance coverage while fostering trust and loyalty among the existing client base.
- Cultivating strong business-to-business relationships that drive revenue growth and establish my company as a trusted community resource.
- Consistently exceeded monthly sales quotas by effectively presenting product offerings to potential customers.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Branch Manager - VP
JP Morgan Chase Bank
06.2010 - 06.2020
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Developed high-performing teams by recruiting top talent and fostering an environment conducive to professional development and personal growth.
- Drove company's expansion into new markets, establishing strong presence and increasing market share.
- Created and implemented various workshops for all branch roles
- Experienced in New Builds, Reloads, Same Store, and Complex Financial Centers
Safe Deposit Box Analyst - VP
JP Morgan Chase Bank
05.2017 - 05.2018
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Conducted regular reviews of operations and identified areas for improvement.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Efficiently managed audit schedule for over 100 branches.
- Perfect quality analysis by extensive attention to detail.
- Reduced expenses by strategic planning and scheduling.
Financial Center Manager - VP
Bank of America
11.2015 - 03.2016
- Revitalized underperforming offices by implementing targeted training programs, dramatically improving their output.
- Implemented policies to improve efficiency and team performance.
- Built and lead high-performance team focused on achieving sales and service goals.
- Developed and Implementation of Change Management and Digital Adoption training curriculum.
- Successfully led 28 financial centers growth in digital adoption by elevating the lobby leader experience by 20%.
- Collaborated with Market Sales Manager and Market Operations Manager on delivery and execution of regional priorities.
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
- Collaborated with internal business partners to deliver cohesive banking experience to customers.
Entertainment Manager
Walt Disney Company
05.2008 - 06.2010
- Scheduling of over 300 cast members of various shows across Walt Disney World Parks and Resorts by properly using forecasting tools for show schedules and park traffic.
- Developed and managed budgets for rehearsals, performances, and cast members.
- Executed successful park operations while working in compliance of multiple unions.
- Partnered across departments to run smooth, professional events and activities.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
MBA - Project Management
University of Phoenix
05.2015
Bachelor of Arts - Theatre Management
SUNY Potsdam
12.2011
Skills
- Leadership
- Employee and Client Obsession
- Risk Mitigation
- Client Account Management
- Operations Management
- Business Planning
- Marketing Strategies
- Revenue Generation
Certification
- MD Driver's License
- Property and Casualty License MD, DC, VA, DE, PA
- Life and Health License MD, DC, VA, DE, PA, FL
Timeline
Insurance Agent/Owner
FMC Insurance Group (State Farm)
06.2020 - Current
Safe Deposit Box Analyst - VP
JP Morgan Chase Bank
05.2017 - 05.2018
Financial Center Manager - VP
Bank of America
11.2015 - 03.2016
Branch Manager - VP
JP Morgan Chase Bank
06.2010 - 06.2020
Entertainment Manager
Walt Disney Company
05.2008 - 06.2010
MBA - Project Management
University of Phoenix
Bachelor of Arts - Theatre Management
SUNY Potsdam
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