Frank Corso
Glastonbury,CT
Summary
Experienced in managing operational activities with a focus on compliance with regulations and organizational policies. Developed systems ensuring efficient record-keeping and monitoring of financial health through budgeting and forecasting practices. Oversaw daily project team functions, ensuring task assignments and scheduling were effectively executed while collaborating with cross-functional teams to align with organizational objectives. Demonstrated ability to enhance operational efficiency across branches by implementing best practices in project scheduling and resource management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Insurance Agent/Owner
Self Employed Web
Washington, DC
06.2020 - Current
- Ensured compliance with laws, regulations, and company policies during insurance product sales.
- Developed organizational systems to enhance traceability of records, reports, and agendas.
- Oversaw financial activities, including budgeting, forecasting, and accounting for fiscal health.
- Formulated business plans that guided strategic decisions toward long-term objectives.
- Managed daily project team operations, including meeting schedules, task assignments, and progress monitoring.
Branch Manager - Vice President
JP Morgan Chase Bank
Potomac, MD
06.2010 - 06.2020
- Collaborated with cross-functional teams to achieve organizational objectives.
- Created and updated financial reports regularly for leadership review.
- Monitored loan portfolio performance, ensuring compliance with risk management and regulatory standards.
- Coordinated operations across multiple branches to enhance overall efficiency.
- Advised on best practices for project scheduling and resource management.
Safe Deposit Box Analyst - Vice President
JP Morgan Chase Bank NA
Seattle , WA
05.2017 - 05.2018
- Collaborated with other departments such as operations and finance in order to optimize processes related to planning and scheduling activities.
- Performed regular audits of existing scheduling processes and procedures to identify areas for improvement.
- Executed on-time, under-budget project management on complex issues for senior leadership.
- Provided leadership on projects related to improving customer service standards and increasing efficiency levels.
- Assisted district managers in developing marketing plans for their respective districts.
Financial Center Manager - Vice President
Bank of America
Los Angeles , CA
11.2015 - 03.2016
- Analyzed business performance data and forecasted business results for upper management.
- Developed and implemented strategic plans to achieve sales and profitability targets across the cluster.
- Collaborated with department managers to forecast staffing needs and adjust schedules accordingly.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Entertainment Manager
Walt Disney World Company
Orlando , FL
05.2008 - 06.2010
- Oversaw workforce scheduling and resource allocation to meet project goals efficiently.
- Coordinated events and activities across various teams and stakeholders.
- Managed multiple projects under tight deadlines while maintaining quality standards.
- Developed schedules for different lines of business and unions to optimize labor usage.
- Forecasted project timelines, monitored personnel performance, and ensured cost efficiency.
Education
MBA - Project Management
University of Phoenix
Los Angeles, CA05-2015
Bachelor of Arts - Theatre Management
SUNY Potsdam
Potsdam, NY12-2011
Skills
- Strategic planning
- Effective communication
- Employee and project scheduling
- Negotiation tactics
- Project management
- Budgeting and forecasting
- Data analysis
- Risk assessment
- Contract oversight
- Organizational leadership
Certification
- Property and Casualty Insurance License
- Life and Health Insurance License
Timeline
Insurance Agent/Owner
Self Employed Web
06.2020 - Current
Safe Deposit Box Analyst - Vice President
JP Morgan Chase Bank NA
05.2017 - 05.2018
Financial Center Manager - Vice President
Bank of America
11.2015 - 03.2016
Branch Manager - Vice President
JP Morgan Chase Bank
06.2010 - 06.2020
Entertainment Manager
Walt Disney World Company
05.2008 - 06.2010
MBA - Project Management
University of Phoenix
Bachelor of Arts - Theatre Management
SUNY Potsdam
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