Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

FRANK COTNER

Hamburg,PA

Summary

Dynamic Emergency Medical Technician with proven expertise at Tower Direct in critical decision-making and patient stabilization. Adept at monitoring vital signs and managing respiratory emergencies, enhancing patient outcomes through effective teamwork and communication. Committed to continuous improvement and delivering exceptional care in high-pressure environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Emergency Medical Technician

Tower Direct
01.2025 - Current
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.

Mail Carrier

USPS
12.2023 - 01.2025
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.

Pool Service Technician

Continental Pools
01.2020 - 12.2023
  • Maintained optimal equipment performance with routine inspections, repairs, and replacements.
  • Developed strong professional relationships with clients through clear communication channels regarding their needs and expectations.
  • Implemented seasonal preparation procedures to protect pools from damage during winter months or other weather-related events.
  • Performed installations of new pool equipment, ensuring seamless integration into existing systems.
  • Contributed positively to the company''s reputation by upholding high standards of professionalism, work ethic, and customer care.
  • Conducted comprehensive facility assessments to identify potential hazards or areas in need of repair or improvement.

Lifeguard

Legum and Norman
04.2018 - 01.2020
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.

Education

High School Diploma -

Clover Park High School
Lakewood, WA
06-2017

Skills

  • Basic life support
  • CPR and first aid
  • Critical decision-making skills
  • Vital signs monitoring
  • Pre-hospital care
  • Airway management
  • Bleeding control
  • Patient stabilization
  • Behavioral emergencies
  • Diabetic emergencies
  • Respiratory emergencies
  • Stroke management

Certification

  • EMT - Certified Emergency Medical Technician

Timeline

Emergency Medical Technician

Tower Direct
01.2025 - Current

Mail Carrier

USPS
12.2023 - 01.2025

Pool Service Technician

Continental Pools
01.2020 - 12.2023

Lifeguard

Legum and Norman
04.2018 - 01.2020

High School Diploma -

Clover Park High School

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