Frank CRESCENTE
kitchen and bath remodeler
Port Saint Lucie,FL
Summary
Experienced team leader dedicated to delivering exceptional results by consistently going above and beyond. Committed to following instructions and doing whatever it takes to excel in a management role. Strong background in the construction industry, successfully owning and operating my own business for 18 years. Currently serving as a field manager at Distinctive Kitchens and Baths, overseeing timely cabinet installations and managing relationships with communities and construction managers. Effectively leading a team of three employees responsible for punch work and installers handling installations. Comprehensive knowledge in all phases of the construction field due to my electrical background.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity. Professional with extensive experience in overseeing field operations and driving project success. Proven ability to lead teams effectively and adapt to changing project requirements. Known for strong planning skills, effective communication, and results-driven approach to management. Experienced with managing field operations, ensuring project timelines, and optimizing resource allocation. Utilizes strategic planning and team leadership to drive project success. Track record of effective problem-solving and maintaining high standards in dynamic environments.
Overview
33
33
years of professional experience
Work History
Owner/President
Kitchen Visions and Design
06.2017 - Current
- Custom Kitchen remodeling, Cabinet design
- Custom cabinet installation and construction
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Field manager
Distinctive Kitchens and Baths
07.2021 - 05.2024
- I oversee 3 employees
- Running 4 communities’ making sure all the kitchen and bathroom cabinets are installed on time, order new parts when needed
- Also do all necessary punch work
- Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
- Performed quality control inspections on phases of field operations.
- Ensured consistent quality control by implementing and enforcing safety protocols across all field operations.
- Monitored daily site activities to mitigate risks associated with construction projects while maintaining compliance with regulatory requirements.
- Developed detailed reports on project status updates while also conducting regular meetings; these efforts kept both internal teams informed of progress and external clients aware of how their investments were faring.
Owner/President of Operations
WoodVisions Inc
03.2007 - 01.2017
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Electrician
Guarantee Electric
06.2003 - 01.2007
- Electrician service and new installation
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Collaborated with construction teams to ensure seamless integration of electrical systems within new builds.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Followed state and local building regulations based on National Electrical Code.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
In home sales presentation
A&B Marketing (rain soft)
01.1998 - 01.2003
- Selling rain soft water treatment equipment
- Demonstrated adaptability and flexibility when working with diverse clientele to meet their unique needs effectively.
- Collaborated closely with team members to share best practices, improving overall performance of the sales team.
- Boosted overall efficiency within the sales team by developing new strategies for prospecting potential customers based on market research data analysis.
- Generated significant revenue growth for the company by consistently meeting or exceeding sales targets.
- Educated clients on the value-added benefits of our products and services, fostering trust and loyalty in the brand.
- Increased sales by consistently delivering exceptional customer service and product knowledge during in-home consultations.
- Ensured positive customer experiences by addressing concerns promptly, providing timely assistance and support throughout the entire sales process.
- Overcame objections from prospective customers by effectively addressing their concerns and highlighting the unique selling points of our offerings.
Solar Sales Consultant
Solar Electric
03.1993 - 04.1995
- Provided post-installation support to ensure client satisfaction and long-term loyalty to the company''s services.
- Developed strategic and tactical sales plans to structure new statewide initiatives, growing market
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
- Mentored new sales team to surpass goals in alignment with brand standards.
- Created sales and marketing tools, growing clientele and generating quality sales leads.
- Proposed commercial sustainability practices and solar lighting installations, reducing energy costs and environmental impact over 75%.
General Manager
Paridise Lanes
11.1991 - 02.1994
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
Education
AA degree - design
Fashion Institute
New York, NY01-1993
HS Diploma -
William Floyd
Shirley, NY01.1983
Skills
- Customer relations
- Leadership team building
- Project coordination
- Data-driven decision making
- Wiring installation
- Sales presentations
- Leadership and team building
- Small business operations
- Field operations
- Electrical repairs
- Relationship building
- Team player
- Electrical installation
- Electrical experience
- Project management
- Sales and marketing
Work Status
Currently working in search of a better opportunity
Timeline
Field manager
Distinctive Kitchens and Baths
07.2021 - 05.2024
Owner/President
Kitchen Visions and Design
06.2017 - Current
Owner/President of Operations
WoodVisions Inc
03.2007 - 01.2017
Electrician
Guarantee Electric
06.2003 - 01.2007
In home sales presentation
A&B Marketing (rain soft)
01.1998 - 01.2003
Solar Sales Consultant
Solar Electric
03.1993 - 04.1995
General Manager
Paridise Lanes
11.1991 - 02.1994
HS Diploma -
William Floyd
AA degree - design
Fashion Institute
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